Apr 2024 – Dec 2025 · 1 yr 8 mos · Boston, Massachusetts, United States · Hybrid

• Harness is a rapidly growing startup that is disrupting the software delivery market. The Harness Software Delivery Platform includes product modules for every aspect of software delivery, including: Continuous Integration, Continuous Delivery, Feature Flags, Cloud Cost Management, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights, Continuous Error Tracking, Code Repository, Internal Developer Portal, Software Supply Chain Assurance, Infrastructure as Code Management and AI/ML infused throughout with AI Development Assistant (AIDA). The platform is designed to help companies accelerate their cloud initiatives as well as their adoption of containers and orchestration tools like Kubernetes and Amazon ECS and make software delivery easier, giving devs their nights and weekends back.

Oct 2023 – Apr 2024 · 6 mos

Apr 2022 – Oct 2023 · 1 yr 6 mos

Nov 2021 – Apr 2022 · 5 mos

Apr 2021 – Nov 2021 · 7 mos

• Fastly helps people stay better connected with the things they love. Our edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.
• We're building a more trustworthy Internet. Come join us! Explore Fastly careers: fastly.com/about/careers/

Jan 2021 – Apr 2021 · 3 mos

• Promoted 4 people into Commercial Account Executive role.
• Team Attainment: Q1: 120%

May 2020 – Jan 2021 · 8 mos

• Team Attainment for 2020:
• Q2: 127%
• Q3: 164%
• Q4: 141%

Jul 2018 – May 2020 · 1 yr 10 mos

• Manage, mentor and train Sales Development Representatives;
• Motivate the team to exceed objectives through building rapport, creating a process and creative incentives to meet all goals;
• Participate in the hiring and interview process for new SDRs and SDR managers. Helped create interview guidelines and helped revise the SDR description to stay competitive in the market;
• Develop and maintain accurate team forecasts for the senior leadership team. Collaborate with sales operations to revise how we log activity & measure success.
• Promoted 15 people from my team into other roles throughout the company including Account Executive, Customer Success & SDR Team Lead;
• Created SDR Playbook leveraged by every SDR on the floor;
• Implemented and trained the entire team on Yesware Campaigns for strategic outreach;
• Revised SDR Onboarding Training in the Boston office and traveled to the Dublin office to implement new hire onboarding training for SDRs & managers.
• Team exceeded quota attainment - 110% in 2018.
• Team exceeded quota attainment - 105% in 2019.

Jan 2018 – Jun 2018 · 5 mos · Greater Boston Area

• Lead the main initiative to implement a sales enablement tool for the sales team, Outreach;
• Participated in the hiring and interview process for new reps, as well as onboarding and training;
• Motivated the team to exceed objectives and goals;
• Helped create SDR Playbook.

Oct 2016 – Jan 2018 · 1 yr 3 mos · Greater Boston Area

• Responsible for delivering sales qualified leads and creating opportunities for account executives;
• Worked jointly with account executives to identify target accounts, the decision makers within those accounts and schedule meetings via email, cold calling & social selling via LinkedIn;
• Utilized Yesware, Salesforce, ZoomInfo and LinkedIn Sales Navigator;
• Maintained accuracy and integrity of information in Salesforce.

May 2016 – Sep 2016 · 4 mos · San Francisco Bay Area

• Responsible for delivering sales qualified leads to account executives and ensuring follow-ups;
• Worked jointly with account executives to identify target accounts, the decision makers within those accounts and radiate leads via email marketing and cold calling;
• Utilized Datanyze, Outreach, Salesforce, Yesware and Curris Insight;
• Maintained accuracy and integrity of information in Salesforce.

Oct 2014 – Dec 2015 · 1 yr 2 mos · Cambridge, MA, USA

• Main goal was to create and deliver qualified leads to sellers and ensure follow-up;
• Handled all inbound and outbound leads, unsolicited prospect calls and converted them into sales qualified leads;
• Collaborated with sales personnel to determine strategic sales approaches;
• Identified decision makers within targeted accounts and penetrated all target accounts, radiating leads from within prospect base via outbound email marketing efforts;
• Managed all email marketing campaigns and lead scoring/ assignment process within HubSpot;
• Maintained accuracy and integrity of information in Salesforce and the integration with HubSpot;
• Generated necessary reports for management and marketing team;
• Supported marketing efforts such as trade shows, exhibits, and webinars;
• Actively sought ways to continuously improve the relationship development process with prospects and customers.

Feb 2014 – Oct 2014 · 8 mos · Cambridge, MA, USA

• Identified decision makers within target accounts and prospected for their contact information;
• Generated leads for the sales team via outbound email marketing efforts;
• Maintained accuracy and integrity of information and generated necessary reports for management;
• Lead the main initiative for acquiring a marketing automation platform: evaluated Marketo, Pardot, Eloque and HubSpot.
• Lead the main initiative for acquiring a sales platform: evaluated Datanyze, SalesLoft, LeadLander, NetProspex.

Oct 2013 – Feb 2014 · 4 mos · Newton, MA

• Lead fun and effective classes and birthday parties consistent with My Gym philosophy and programming;
• Trained and coached new hires;
• Assistant teachers to perform their duties and contributed to the teamwork needed to deliver quality classes and birthday parties;
• Accurately handled and recorded all revenue transactions with My Gym customers;
• Supported any marketing efforts such as cold calling and events.

May 2013 – Jul 2013 · 2 mos · Istanbul & Amasya in Turkey

• Business Internship:
• Visited different organizations on the daily basis for company tours;
• Participated in a lunch and learn with senior leaders in various departments with opportunities to ask questions first hand;
• Each visit ended with a seminar followed by an active discussion with the CEO of the company.
• Teach & Travel Participant:
• Worked as an English teacher during the summer for 3rd, 5th, and 7th-grade students;
• Created appropriate lesson plans for each grade level, by incorporating music, videos, and games;
• Planned and executed a graduation ceremony for the students and their parents;
• Worked with other T&T participants as well as Turkish teachers at the school to create a fun and safe environment for the students.

Feb 2013 – May 2013 · 3 mos · 38 Newbury St, Boston, MA

• Assisted the senior programming manager and administrative assistant on daily administrative tasks, including answering the phone and greeting customers;
• Assisted AIC in planning and executing regular events;
• Researched and booked key logistics for the events, such as catering and event talent;
• Drafted marketing plans and executed, contacted key invitees and helped coordinate any events co-hosted with other organizations.

Oct 2010 – May 2013 · 2 yrs 7 mos · Chestnut Hill, MA

• Contacted Boston College alumni, parents, and friends to develop rapport and collect donations;
• Provided in-depth knowledge of Boston College financials, achievements of students, and personal experiences to convince the prospects to contribute to the Boston College Fund;
• During my three years, I was able to raise over $350,000 for the Boston College Fund.