Guneet Kaur

AI Researcher

Bengaluru, Karnataka, India3 yrs 7 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Special Recognition Award for model accuracy improvement
Expert in Machine Learning and NLP projects
Proven track record in automating data-driven processes

Stackforce AI infers this person is a Machine Learning and AI specialist focused on SaaS solutions.

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Skills

Core Skills

Machine LearningNatural Language Processing (nlp)Software Development

Other Skills

Apache POIArtificial Intelligence (AI)Big DataC (Programming Language)C++JavaJava FrameworksJavaScriptMATLABMicrosoft ExcelMicrosoft PowerPointMicrosoft WordPostmanPythonR (Programming Language)

About

A highly skilled AI/ML Developer with a strong foundation in data analysis, machine learning algorithms, and model optimization. Experienced in designing and developing intelligent solutions that enhance user experience, such as creating predictive models and automating data-driven processes. Adept at leveraging technologies like Python, ServiceNow and Postman, to build and deploy advanced AI systems. Recognized for contributions to key projects, including receiving a Special Recognition Award for improving model accuracy in two use cases. Passionate about delivering impactful AI solutions that drive innovation and streamline operations.

Experience

3 yrs 7 mos

Total Experience

2 yrs 11 mos

Average Tenure

8 mos

Current Experience

Iqvia

AI Engineer

Sep 2025 – Present · 8 mos

Genpact

AI/ML Developer (Senior Associate)

Oct 2022 – Sep 2025 · 2 yrs 11 mos · Bengaluru, Karnataka, India · Hybrid

Machine Learning & NLP Projects
1. Implemented a range of classification algorithms including Decision Trees, Random Forests, KNN, and Multinomial Naive Bayes, optimizing each for dataset-specific challenges.
2. Addressed key ML issues like class imbalance, overfitting, and underfitting using both supervised and unsupervised learning methods.
3.Built a Sentiment Analysis system using NLP techniques like tokenization to clean and process text, enabling accurate classification of emotional tone.
4. Developed chatbots using the Rasa Framework in PyCharm, integrating intent recognition and response handling for interactive user experiences.
GE – Application Lifecycle Management (ALM)
1. Automated user validation and creation in Python, ensuring data integrity and proper formatting.
2. Designed, tested, and deployed APIs using Postman for tasks such as user creation, project/domain assignment, and data validation.
3. Integrated ServiceNow to automate ticket fetching and streamline issue resolution.
GE – SysAdmin
1. Built an end-to-end automation system to manage employee records and handle support tickets with zero manual input.
2. Reduced ticket processing time from 10 minutes to 30 seconds.
3. Significantly improved MTTR, boosting team productivity and service efficiency.
GE – IDERA Project
1. Utilized regex for advanced data extraction, validation, and cleaning, directly enhancing dataset quality and boosting model accuracy by up to 90%.
2. Conducted thorough data preprocessing, leading to improved model performance.
3. Integrated custom APIs in Postman for ServiceNow interaction, handling CRUD operations with proper authentication and authorization.

Machine LearningNatural Language Processing (NLP)PythonRasa frameworkPostmanServiceNow

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Software Engineer Intern

May 2021 – Jul 2021 · 2 mos · Panchkula, Haryana, India

Developed an email system by means of Java Netbeans for a Scheduling Application called "ASHA".
Executed reading and writing in the excel sheets using Apache POI as an intermediate between the excel sheets & the coding platform

JavaApache POISoftware Development