Apr 2021 – Feb 2024 · 2 yrs 10 mos · San Mateo, California, United States

• Leading and managing cross-functional teams across frontend, backend, NLP, data science and UI/UX designers to create an app whose # of daily app downloads grew 10x in 6 months.
• Directing marketing efforts across multiple platforms including Facebook, TikTok and Instagram that achieved viral success, garnering over 20,000 downloads (#7 in iOS app store) in 1 week which led to more than 50,000 orders in 1 month and a Gross Merchandise Value (GMC) of over $1 million.
• Successfully achieved a 42% conversation rate for the SuperNatural monthly subscription product, valued at $9.99/month, with a retention rate of over 60%, resulting in significant revenue growth.
• Owning planning, prioritization, product roadmap and feature enhancements of the core product, collaborating closely with the CEO to drive an 8x increase in conversion rates across boards.
• Spearheaded integration efforts for generative AI and generative design, into all many product features, resulting in increased innovation and user engagement.
• Collaborated closely with customer service and customer success to deliver world class experience achieving an average a NPS score of over 85.

Mar 2021 – Present · 5 yrs 2 mos · Vancouver, British Columbia, Canada

Dec 2020 – Present · 5 yrs 5 mos

Sep 2017 – Jan 2021 · 3 yrs 4 mos · Vancouver, Canada Area

• Led and managed cross-functional teams across hardware, software, firmware, manufacturing, UI/UX and customer success to deliver on company vision.
• Developed and implemented machine learning and machine vision algorithms in a production environment.
• Created and managed product roadmaps for software and hardware development to drive product innovation.
• Managed budget and business metrics to drive company vision and growth by implementing OKRs and KPIs for all departments.
• Took the product through its NPI (New Product Introduction) cycle from initial design to shipping units.
• Wrote and submitted 3 patents (2 design and 1 utility) in Canada and the US.
• Coordinated and negotiated with suppliers and the contract manufacturer to reduce production costs for an affordable, premium product in Canada and China.
• Created Assembly, QA (incoming and outgoing), various SOPs and various internal tools for production runs to reduce production time ~75%.

Jun 2015 – Jul 2016 · 1 yr 1 mo · Noida Area, India

• Successfully led and managed cross-functional teams of product managers, web & app developers and UI/UX designers to deliver high-quality products and features on time and within budget.
• Developed and managed comprehensive product roadmaps, incorporating feedback from stakeholders and market trends to ensure alignment with company goals and customer needs.
• Pioneered a new B2B business model which generated over $100k in annual revenue with minimal overhead costs.

Mar 2015 – Jun 2015 · 3 mos · New Delhi Area, India

• Helped develop and design the Inc. 42 website using HTML, CSS, JavaScript and Wordpress to centralize and broadcast the latest news in the technology startups
• industry across Asia attracting over 500,000 monthly unique visitors and over 800,000 visits a month
• Manage product by creating product roadmaps, building new features, analyzing user behaviour, and researching user needs to facilitate and advance user experience

Jan 2014 – Jan 2015 · 1 yr · New Delhi Area, India

• Embarked on an ambitious open-source artificial intelligence research project leading a team of 16 to develop a personalized operating system equipped with artificial intelligence to change the way users interact with technology and simplify human life.
• Built an AI sentence tagging algorithm that can accurately categorize any sentence as a question, assertion, command, or greeting at a 96% rate as well as an embeddable natural language processing module.
• Attracted over 200,000 user trial requests, 5,000 open source contributing developers, and acquisition/investment interest from Rolls Royce, Samsung, and Microsoft Ventures.
• Featured on Forbes, Financial Express, Economic Times, and Indian Express and won the “most innovative start-up” at Startup weekend Delhi and TiE India

Jan 2013 – Jan 2016 · 3 yrs · New Delhi Area, India

• Embarked on an ambitious open-source artificial intelligence research project leading a team of 6 to develop a personalized operating system equipped with artificial intelligence, machine learning and natural language processing to change the way users interact with technology and simplify human life
• Built an AI sentence tagging algorithm that can accurately categorize any sentence as a question, assertion, command or greeting at a 96% rate as well as an embeddable natural language processing module
• Attracted over 200,00 user trial requests, 5,000 open-source contributing developers, and acquisition/investment interest from Rolls Royce, Samsung, and Microsoft Ventures
• Featured on Forbes, Financial Express, Economic Times, and Indian Express and won the “most innovative startup” at Startup weekend Jaipur.

Jan 2013 – Jan 2014 · 1 yr · New Delhi Area, India

• Led a team of 4 researchers for web application security testing as per NIC, OWASP, WASC & SANS and recommended actions to remove bugs and
• vulnerabilities across applications, networks, and systems
• Conducted network vulnerability assessments and penetration testing for over 12 web applications
• Led and delivered educational workshops on information security & ethical hacking training to over 500 students