Jul 2020 – May 2021 · 10 mos · Bengaluru, Karnataka, India

May 2018 – Jun 2020 · 2 yrs 1 mo · Bengaluru Area, India

• 1.Driving Digital payment growth story in Enterprise vertical by having new strategic partnerships
• 2. Leading a team of KAMs to drive GMV across all product segments
• 3. Accelerating customer acquisition by identifying potential segments and their requirements, liaisoning with product and complaince team for new product development and creating win-win propositions.

Jul 2017 – Apr 2018 · 9 mos · Bengaluru Area, India

• Handling a portfolio of 300+ accounts which includes organisation like CABS, ADE, central and state govt ministries,hospitals,etc
• Concept selling for the high-value unified collaboration & immersive telepresence solutions through live demonstrations and presenting case-studies to senior-level decision makers like CEOs, Directors of PSUs and Additional Chief Secretaries of various ministries of Karnataka and Central Government
• Identified and developed new customer set expanding the institutional segment
• Learnt and established complete process of sale to government (state & central)
• Managing B2B and B2C sales covering all India
• Generating and prospecting Annual Maintenance Contracts from pseudo customers
• Regularly interacting with C-level executives and top level government machinery
• Working with Marketing, Product Development and Engineering teams to implement Business Development initiatives.
• Responsible for Up-selling, Cross-selling & taking customer through the complete solution life-cycle
• Mapping key accounts for the company with the complete understanding of customer’s buying process & flow
• Coordinating closely with Client, Project Management Companies & internal teams such as design, logistics, projects, commercial & finance teams to ensure smooth project execution
• Ensuring timely deliveries & realization of payments for a key account

Jun 2011 – Jul 2013 · 2 yrs 1 mo · Bengaluru Area, India

• Part of the Equity Derivative Client Management team, my responsibilities included:
• Handling and executing timely movement of cash for equity derivative trades done
• globally
• Managing operational risk, by ensuring that issues are identified and escalated much before they impact the firm
• Responsible for confirming settlements of OTC Equity products (Equity swaps, Option & Structured trades) 2 days prior to settlement date and affirming trades T+1 by verbally confirming the core economics of the trades and partially mitigating the risk respectively.
• Liaising with Front Office trading & sales teams, IT, Middle Office, Funding and Treasury, Compliance, Ops Controls and other Middle Offices across Asia, Europe and US.
• Responsible for Investigating and clearing intersystem breaks and Post settlement breaks and verifying corporate actions.
• Review various reports from IT and closely work with various IT groups to clear intersystem breaks.
• Working with IT, MO and projects team for process improvements and highlighting booking issues to MO to streamline the process and bookings.
• Responsible for conducting weekly risk meeting with regional senior managers and making sure issues are escalated for timely resolution
• Resolving time-critical client queries with respect to cash movements and trading
• activity
• Testing new systems and collaborating with global operations and technology teams to
• ensure smooth roll-out and up gradation of new systems and processes
• Writing down procedures to be followed globally in case of handover or emergency.