Oct 2023 – Jul 2024 · 9 mos

• Building Titan (CRM 2.0) - A smarter version of Flipkart's current CRM system.
• Envisioned and developed the roadmap for Titan (CRM 2.0) - A smarter version of Flipkart's current CRM system. Led the efforts of defining the 'what' and the 'how' of this new system.
• Designed and developed a high scale communication scheduler from scratch. This system is capable of scheduling and triggering messages at 150k+ QPS.
• Scaling CRM @ Flipkart. Delivering >3B communications in a day.
• Worked on integrating Flipkart's Auto Content pipelines with CRM, so as to reduce/remove ops dependency for content creation.
• Built solutions to perform AB Experimentations at CRM more efficiently and effectively.
• Designed and developed a new experimental campaign called Flipkart Flashback, where a personalised GIF containing every user's history with Flipkart was generated using GenAI, and then sent to the user. This was envisioned during Flipkart's GenAI Hackathon.

Apr 2021 – Oct 2023 · 2 yrs 6 mos

• Building Opus - ML Platform @ Flipkart
• Led efforts to make Opus a completely self serve platform, i.e. enable client teams to build data pipelines in a self serve, but most seamless manner, and enable data scientists to create and experiment with models in the most easiest and quickest manner with no/minimal dev requirement. Now, Opus is in KTLO mode.
• Developed more memory efficient models by leveraging low level GC constructs and off heap memory utilisation to ensure smooth low latency serving systems.
• Designed and built an auto-degradation library called Gradex, which is currently being used by all serving systems at Flipkart for graceful degradation while handling spiky traffic.
• Scaling Connekt (Communication Platform) @ Flipkart. Delivering >3B communications in a day.
• Stabilized the entire communication platform by working on multiple low level optimisations to fix the data stores maintained and used by Connekt (eg: Hbase, Aerospike, Couchbase, MySQL etc.).
• Worked on optimizing the storage and serving of push notifications by introducing a normalised way of storing every message that is sent by CRM.
• Scaled push notification delivery pipelines by 10x.
• Integrated with multiple SMS vendors to send out messages, while saving XX Cr+ year on year.
• Led the efforts to migrate our entire system from one data center to another, while ensuring business continuity.
• Custodian of SDLC processes in the team, which led to 70-80% reduction in oncall noise.

Aug 2019 – Apr 2021 · 1 yr 8 mos

• Building Opus - ML Platform @ Flipkart
• Building and designing end-to-end model training and ranking pipelines
• Built data pipelines responsible for converting raw serving data (petabytes worth of data), and transforming them into training data
• Developed a model training system capable of training on 100+ models concurrently on >1B+ training data points
• Worked on developing a low latency library used for model inference to support ranking and serving at Flipkart homepage scale.
• Built data and serving pipelines that consume product data and user activity data, and make relevant insights available in real time (called Feature Store) for serving systems to consume.

Jul 2018 – Aug 2019 · 1 yr 1 mo · Bengaluru Area, India

• Developed end to end Bixby Vision 3.0 Java Framework. Commercialized for flagship models like Note9 and S10.
• Developed Bixby Vision 3.0 multi client SDK for third party release.
• Integrated MagicPin as local vendor for GPS based Place Mode in Bixby Vision 3.0.

Jun 2017 – Jul 2017 · 1 mo · Bangalore

• Worked on Natural Language Processing using Python and C++.
• Used Hidden Markov Models to detect names entities and parts of speech in text.

Jun 2015 – Apr 2016 · 10 mos · New Delhi Area, India

• Visualized user flows and designed the user interface of the application.
• Designed the promotional posters and brochures using Adobe Photoshop.
• CollegeGapp is a platform for every college level event organizer to showcase his event and get a reach for his event which otherwise was not possible for him to get so effortlessly. This platform helps in connecting all the colleges, city-wide so that every college student could easily know about the events happening in other colleges. They can simply get push notification on their mobile phone for all the events in their desired categories thus eliminating the need to rush to social networking medias to search for useful events.

Feb 2015 – Apr 2015 · 2 mos · New Delhi Area, India

• - Appify4u aims to act as a platform to connect the common people and the general ideas they come up with while going on with their life.