Oct 2021 – Jan 2023 · 1 yr 3 mos

Jan 2014 – Oct 2021 · 7 yrs 9 mos · Cranbury, New Jersey, United States

• Manage multiple customer/accounts; combining sales with customer service
• Recruit potential candidates for placements; negotiate employment packages with potential employees and maintain employee satisfaction after hire
• Provide quality candidates for submission to the customer; meet customer requirements regarding skillset validation and onboarding, i.e., drug screen, background check, customer-specific forms, etc.
• Provide customer service/satisfaction; resolve all customer concerns as needed
• Perform employee performance evaluations, written warnings, terminations, etc.
• Manage onsite staff employees and maintain customer business requirements
• Train/Certify of employees as directed by customers
• Meet with key clients, assisting sales representative with maintaining relationships and closing deals
• Manage/Report Workers Comp claims
• Represent the company at job fairs, career days, and other events to promote temporary staffing to employers, and to recruit potential candidates for employment

Sep 2008 – Nov 2021 · 13 yrs 2 mos · Cranbury, NJ

• Manage full cycle recruiting process to meet the various staffing goals across all levels within multiple business units.
• Source resume from job portals, contacting candidates, following-up with candidates, and manage candidate pipeline. Schedule interviews, brief and debrief candidates before and after interviews.
• Create a comprehensive job description based on clients specifications to be used to present to candidates and to post to job boards and internal gateways.Create and implement Employment Marketing Strategies to attract passive job seekers.
• Bring in new business by effectively marketing to new potential clients via inside and outside sales techniques. Generated leads by cold calling local businesses and profiling clients. Networked extensively with clients to build successful business to business relationships.

Sep 2008 – Jun 2012 · 3 yrs 9 mos · Dayton, NJ

• General Office Administration. Handle high volume of incoming calls on a multi line telephone system. Enter applicant information into internal data base. Utilized many software applications such as Microsoft Access, Word, and Excel to produce a wide range of documents. Greet applicants and give Employment Applications verifying identification to accurately fill out required forms such as the I-9. Filing, Scanning, and Assisting Accounts Payable/ Accounts Receivable department in variety of tasks such as checking invoices. Represent company on Dept. of Labor Unemployment hearings and fill out any requested paper work for the Department of Labor Unemployment. 
Placement activities: Drafting, updating and modifying job descriptions. Placing jobs to be advertised in different jobs networking sites. Review resumes. Sourcing and tracking of candidates by using an internal database. Perform screening and interviews of applicants to determine if they are qualified for the open positions. Administer testing procedures for all qualified candidate. Maintain documentation of all conversations with candidates within our internal database. Upholding exceptional customer service levels and providing exceptional candidate experiences, even at times of high volume. 
Market to clients via telephone, mail, as well as conduct in-person meetings, for the purpose of marketing employment services to prospective clients and building on existing client relationships.