Alexis Lupo

Associate Partner

Austin, Texas, United States16 yrs experience

Highly Stable

Key Highlights

Expert in optimizing CRM systems for sales productivity.
Proven track record in driving revenue growth.
Skilled in developing scalable sales enablement programs.

Stackforce AI infers this person is a Sales Operations Leader in the SaaS industry.

Contact

Skills

Core Skills

Sales EnablementSales OperationsLeadershipProgram ManagementCustomer Success

Other Skills

Sales TrainingsSalesSales ProcessesCustomer EngagementProblem SolvingBusiness Relationship ManagementCustomer SatisfactionExecutive SponsorshipCommunicationTeam LeadershipCustomer ServiceSocial Media MarketingWritingPublic RelationsMarketing

About

As Director of Sales Operations, I contribute to enhancing sales productivity and customer satisfaction. My role focuses on optimizing CRM systems, improving operational workflows, and supporting data-driven decision-making to achieve consistent revenue growth. I have collaborated with cross-functional teams to develop scalable sales enablement programs and execute strategic initiatives. By prioritizing problem-solving and executive sponsorship, our efforts have streamlined processes and elevated team performance. My goal is to continue driving impactful solutions that align sales operations with business objectives.

Experience

16 yrs

Total Experience

2 yrs 2 mos

Average Tenure

6 mos

Current Experience

Zendesk

Director, Global Sales Development and Operations

Nov 2025 – Present · 6 mos · Austin, Texas, United States

Workcare, inc.

7 roles

Director of Sales Operations

Promoted

Aug 2025 – Nov 2025 · 3 mos

Sales Enablement Program Manager

Oct 2024 – Nov 2025 · 1 yr 1 mo

Sales EnablementSales TrainingsSalesSales ProcessesSales OperationsCustomer Engagement+4

Director of PMO/Business Development Operations

Jan 2023 – Oct 2024 · 1 yr 9 mos

LeadershipCommunicationCustomer SuccessSales OperationsProgram ManagementCustomer Engagement+4

Director of PMO and Business Development Operations

Aug 2022 – Nov 2025 · 3 yrs 3 mos

LeadershipCommunicationCustomer SuccessProgram ManagementCustomer EngagementProblem Solving+3

Head of PMO

Promoted

Oct 2020 – Nov 2025 · 5 yrs 1 mo

LeadershipCommunicationCustomer SuccessProgram ManagementCustomer EngagementProblem Solving+2

Project Coordinator

Oct 2018 – Oct 2020 · 2 yrs

CommunicationCustomer SuccessProgram ManagementCustomer EngagementProblem SolvingCustomer Satisfaction

Lead Proposal and Marketing Associate

Jun 2015 – Oct 2018 · 3 yrs 4 mos

CommunicationCustomer SuccessProgram ManagementCustomer EngagementProblem SolvingCustomer Satisfaction

Citadel law corporation

Proofreader

Apr 2017 – Aug 2017 · 4 mos

CommunicationProblem Solving

Egumball inc.

Web Content Supervisor

Jul 2014 – Jun 2015 · 11 mos · Irvine, CA

As the Content Supervisor, I manage the content department, as well as all social media and blog platforms for the company. I also write and distribute press releases and assist with reputation management.

CommunicationProblem Solving

Tab: journal of poetry & poetics

Editor

Jan 2013 – Nov 2014 · 1 yr 10 mos · Orange County, California, United States

I was editor and featured writer for the published and online Literary Journal. I also assisted with promotion and assembly of the physical publication.

Xara soccer

Customer Support Associate

Jun 2012 – Nov 2013 · 1 yr 5 mos

San francisco state university

Transfer Magazine Staff

Aug 2011 – Dec 2011 · 4 mos · San Francisco Bay Area

Reading and responding to submissions.
Editing submissions for the magazine.
Selling and promoting previous/new magazine(s).

Kumon learning center

Reading Teacher/Supervisor

Apr 2010 – May 2012 · 2 yrs 1 mo · San Francisco Bay Area

Creating lesson plans every week for the children in the Reading Department.
Passing on the knowledge of reading and comprehension from Phonics (Pre-K) to High School Level.
Overseeing the Reading Department (teachers, children, parents, etc.) throughout class time.