Apr 2024 – May 2025 · 1 yr 1 mo · Bengaluru, Karnataka, India · Hybrid

• Leading the development and optimization of the Inventory Module within our Warehouse Management System. Driving the architecture, scalability, and performance of our inventory tracking, stock reconciliation, replenishment, shelf-life calculation, and real-time inventory visibility solutions.
• Technical Leadership & Architecture
• Team Management & Engineering Excellence
• Cross-Functional Collaboration
• Process Optimization & Innovation
• Business Impact & Strategy

Jan 2020 – Feb 2025 · 5 yrs 1 mo · Bangalore Urban, Karnataka, India

• Working as Bixby Server Platform Head which offers highly reliable, secure and cost-effective Voice Assistant AI services in the cloud.
• Leading cross-functional team of 40+ members comprising Architects, Product leaders, Scrum Leads, Program managers and DevOps Leads.
• Driving to adopt Cloud Native Architecture with focus on adopting latest open source technologies such as Docker, Kubernetes, Spinnaker and Istio.
• Bringing a culture of continuous improvements in various areas including products, technology adoption, ideation and skill-sets.
• Driving various Platform Enhancements, Release Engineering and Cost Optimizations Activities:
• Efficient Auto-Scaling including AI/ML forecast
• Multi Cloud strategy that saves millions of dollars.
• QoS Improvements using AI/ML
• Adoption of Site Reliability Engineering

May 2018 – Jan 2020 · 1 yr 8 mos · Greater Bengaluru Area · On-site

• Component owner of Snapdeal IVRS and Customer Rating Management System (CRMS).
• Giving technical direction on building scalable software components, overseeing the agile software development process, working with various stakeholders on requirements/design/integration of software components, addressing issues and providing production support to existing systems.
• Re-architected CRMS to avoid the dependency to DB Manager.
• Re-architected to develop new friction nudges of blocking COD option, OTP to confirm and Sliding to pay.

Dec 2012 – Mar 2018 · 5 yrs 3 mos · Gyeonggi, South Korea · On-site

• Managing project schedules, cross-team coordination, mentoring junior and new engineers, process and quality control, planning, estimation, conducting CCB, tracking and resolution of bugs/issues.
• Revamped engineering processes, introducing mandatory design review, code review, sanity testing, and regression testing.
• Took the initiative of building common Geolocation service, which was used by various Samsung Apps including Video, Gallery, SFinder and Samsung Link App.
• Re-architect and refactor Samsung Link Platform to implement new features and for various optimizations such as performance, battery usage, availability and minimize third-party API usage.
• Designed and developed Samsung Bixby Chatbot Entertainment Service.
• Designed and developed the Samsung Bixby Verifier Platform.
• Organized seminar on architecture and design of existing systems and changes after major releases.

Nov 2010 – Oct 2012 · 1 yr 11 mos · India · On-site

• The PSI provides centralized billing support for the products and premium services offered by
• Yahoo business units. In addition, the PSI system is an integral part of the Yahoo!-Microsoft Search Alliance. There are over ten million active subscribers, over a hundred machines in two data centers and
• process over fifty thousand new orders a day and over a million dollars a day.
• It provides support for Visa, MasterCard, Amex, Discover, PayPal and Debit card/Net banking.

May 2009 – Nov 2010 · 1 yr 6 mos · Cologne Bonn Region · On-site

• Worked for T-Mobile, Germany as Designer in Rating/Charging Team.
• Led the design and development of Load Balancer.
• Standardized T-Mobile Charging Team high-level design documents.
• Developed guidelines for LLD and coding standards for Tech-M team.
• Designed and implemented Top-up services for billing.

Apr 2003 – Feb 2009 · 5 yrs 10 mos · India, USA · On-site

• Designed and developed given below platform/features:
• o WebUI Framework on MUIQ.
• o Voice MMS Message.
• o MMS message composition while accepting an incoming call.
• o MMS Save as Template
• Commercializing Multimedia Messaging Service (MMS) on various product lines, which include developing new features, integration, testing, and CCB triage.

Jan 2002 – Jan 2003 · 1 yr · India · On-site

• Development of SNMP and MML based performance management subsystems. It consists of Performance analysis, Performance task management, Performance task management, Performance alarm and Syslog
• Designed and developed Device Communicator Component of IPMS (Integrated Performance Management System).

Jan 2001 – Jan 2002 · 1 yr

• Designed and developed VoIP Agent of Billing Mediation System.
• Designed and developed BMSCdrService.

Jan 1999 – Jan 2001 · 2 yrs · India · On-site

• Design and develop Session Initiation Protocol (SIP) User Agent.
• Design and develop Call Hold (H.405.4) and Call Wait (H.405.6) supplementary services.
• Developed Use-Case Flowgraph Testing methodology.