Jul 2020 – Aug 2021 · 1 yr 1 mo

• Built brand-new customer-facing return flows to be used by multiple channels, using React and Redux
• Developed order and return search and management features for an internal customer care portal
• Wrote unit tests with Jest and React Testing Library, performed code reviews, and established frontend coding standards.
• Created dynamic email templates with SendGrid and Handlebars.js.
• Designed user flows and sequence diagrams for new features and gained an understanding of the whole order lifecycle and return processes.

Jan 2019 – Apr 2019 · 3 mos · Atlanta Metropolitan Area

• Tested builds of games in every stage of development, on a variety of platforms (PC, console, mobile).
• Logged and resolved bugs using JIRA, and included steps to reproduce issues, reproducibility rates, as well as screenshots and video footage of bugs.
• Collaborated with the rest of the QA team by using Confluence and Basecamp to track tasks and game documentation.
• Critique creative aspects of games early in development, such as level design, art direction, and sound design.

Aug 2018 – Dec 2018 · 4 mos · Atlanta, Georgia

• Conducted market research to analyze competitors and identify industry trends and opportunities for growth.
• Collaborated with product team to generate industry andproduct roadmaps and create reports.

Jan 2018 – May 2018 · 4 mos · Atlanta, GA

• Mentored students in computer graphics concepts, including ray tracing, mesh subdivision, projection, and vertex and fragment shaders, as well as with programming in Python and using Processing.
• Collaborated with the professor and other TAs to ensure fair grading of assignments, proctor exams, and answer student questions on Piazza.