Mohammed Ibrahim C — Operations Associate
As a Senior Representative for Operations at Concentrix Services India Pvt Ltd from 2021 to 2023, I have gained extensive experience in handling daily customer transactions and collaborating with different teams to ensure that customer needs are met. I take pride in providing exceptional customer service and helping resolve customer issues and concerns. Prior to my role at Concentrix, I worked as a Customer Service Executive at GrabOnRent from 2019 to 2020. During this time, I developed a deep understanding of the rental industry and gained valuable experience in managing customer relationships. Throughout my career, I have honed my communication and problem-solving skills, which have proven to be invaluable in my role as an operations representative. I am a proactive team player who is always willing to go above and beyond to ensure customer satisfaction. In my free time, I enjoy reading books on business and leadership, as well as exploring new technologies and tools that can help me excel in my role. I am passionate about helping others and believe that my dedication to customer service makes me a valuable asset to any team.
Stackforce AI infers this person is a customer service and IT support professional with experience in operations.
Location: Bengaluru, Karnataka, India
Experience: 4 yrs 11 mos
Skills
- It Support
- Problem-solving
- Customer Service
- Team Collaboration
Career Highlights
- Proven expertise in customer service and operations.
- Strong problem-solving and communication skills.
- Experience in IT support across diverse systems.
Work Experience
IBM
Think Desk Advisor (1 yr 8 mos)
Apple
Senior Operations Representative (3 yrs 3 mos)
Education
Bachelor of Engineering - BE at Visvesvaraya Technological University