Dhananjay Sharma

Operations Associate

Dehradun, Uttarakhand, India12 yrs 3 mos experience

Most Likely To Switch

Key Highlights

Proven expertise in logistics and supply chain management.
Strong leadership in team management and operations.
Skilled in data analysis and operational planning.

Stackforce AI infers this person is a Logistics and Supply Chain Management expert with strong operational leadership.

Contact

dhananjaysharma04.ds@gmail.com LinkedIn

Skills

Core Skills

Logistics ManagementOperations ManagementE-commerceSupply Chain ManagementTeam Management

Other Skills

LastmileLastmile deliveryLeadershipManagementBusiness DevelopmentCustomer ServiceData AnalysisOperational PlanningOperationsPeople ManagementRecruitingTeam BuildingFirstmile deliverySkill DevelopmentTeam Leadership

About

Experienced with a demonstrated history of working in the logistics and supply chain industry. Skilled in Negotiation, Operations Management, Microsoft Excel, Business Development, and Supply Chain Management and E-commerce industry, Strong administrative professional, also experience sales Specialist with a Good working history in the FMCG, Telecom. Skilled in Team Building, Team handling, Team management, Recruiter, last mile delivery, expansion, first mile delivery, planning execution,

Experience

12 yrs 3 mos

Total Experience

1 yr 4 mos

Average Tenure

1 yr 5 mos

Current Experience

Zepto

Manager l - City LM Operations

Dec 2024 – Present · 1 yr 5 mos · Dehradun, Uttarakhand, India · On-site

1. Managing Dehardun, Haridwar Last mile operation for Zepto, Achieving LM metrics like Handshake, Arrival time, Last to Last mile, Return to store, CPO, OPH, EPH, NEPH.
2. Working on overall Cost Per Order(CPO) of the store and making plans on how to
reduce them and to execute them.
3.Working on OPH(order per hour), EPH(Earning per hour) to increase riders efficiency.
4.Monitor real time service levels and schedule adherence, and minimize leakages
such as RTO.
5. Perform ad-hoc analysis and reports based on business needs.
6. Deep Dive and Analytical, Insist on high standards.
7. Lead/manage the team-ensure the KRAs of the team members are met and
assist/train then in achieving the same.
8. Making plans on fleet logins and requirements based on projected orders and
ensuring zero order loss at any operational hours.
9. Ensuring that every individual store team focuses on rider Safety, Quality, behavior
control, and ensuring traffic rules are followed by them.