Ajay Kumar

Operations Associate

Surat, Gujarat, India8 yrs 3 mos experience
Highly Stable

Key Highlights

  • Proven track record in team management and operational efficiency.
  • Expertise in customer acquisition and retention strategies.
  • Strong background in compliance and reporting.
Stackforce AI infers this person is a Retail Operations Supervisor with strong team management and operational skills.

Contact

Skills

Core Skills

Site SupervisionProduction Operations

Other Skills

Crew SupervisionDepartment Supervision

Experience

8 yrs 3 mos
Total Experience
6 yrs 11 mos
Average Tenure
1 yr 4 mos
Current Experience

Zepto

Shift Supervisor

Jan 2025Present · 1 yr 4 mos · Surat, Gujarat, India · On-site

  • Team Management :-Leading, guiding, and motivating a team of Business Correspondents
  • or other team members to achieve sales targets and operational goals.
  • Customer Acquisition and Retention:- Driving customer acquisition and transaction
  • numbers while also handling customer issues within the designated area.
  • Sales Support :- Providing on-ground sales support to sales teams, including joint client
  • visits, need-gap analysis, and product/sales training.
  • Operational Efficiency:-Ensuring smooth operations, including inventory management,
  • vendor management, and adherence to company policies and regulatory guidelines.
  • Compliance:-Ensuring compliance with all regulatory guidelines and supporting audit
  • activities.
  • Reporting and Analysis:-Maintaining records of team performance, coordinating with
  • relevant teams, and providing regular reports.
Site SupervisionCrew SupervisionProduction Operations

Reliance retail

Team Leader

Jan 2018Dec 2024 · 6 yrs 11 mos · Surat, Gujarat, India · On-site

  • A leading retail company offering a variety of consumer products
  • Team Management :-Leading, guiding, and motivating a team of Business Correspondents
  • or other team members to achieve sales targets and operational goals.
  • Customer Acquisition and Retention:- Driving customer acquisition and transaction
  • numbers while also handling customer issues within the designated area.
  • Sales Support :- Providing on-ground sales support to sales teams, including joint client
  • visits, need-gap analysis, and product/sales training.
  • Operational Efficiency:-Ensuring smooth operations, including inventory management,
  • vendor management, and adherence to company policies and regulatory guidelines.
  • Compliance:-Ensuring compliance with all regulatory guidelines and supporting audit
  • activities.
  • Reporting and Analysis:-Maintaining records of team performance, coordinating with
  • relevant teams, and providing regular reports.

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