Kaushik Das

Operations Associate

Kolkata, West Bengal, India7 yrs 11 mos experience
Highly Stable

Key Highlights

  • Proven expertise in client management and data analysis.
  • Strong background in compliance and risk management.
  • Skilled in mentoring and developing team capabilities.
Stackforce AI infers this person is a Fintech professional with strong capabilities in compliance, risk management, and client services.

Contact

Skills

Core Skills

Client ServicesStakeholder ManagementCompliance RegulationsCustomer Relationship Management (crm)Customer Service ManagementOperationsAccount Management

Other Skills

Team ManagementBusiness DevelopmentBusiness AnalysisBusiness RiskCustomer ServiceData AnalysisManagementOperational ActivitiesNegotiationQuality ControlCommunication TrainingInterpersonal CommunicationUtilitiesAnti-Money LaunderingCompliance Assurance

About

Currently serving as a Manager at Genpact, with a focus on leveraging professional skills, privacy regulations, and personal communication expertise to contribute to organizational success. Previous experience includes working as Deputy Manager II at ICICI Bank and Account Management Associate Level 2 at PwC Acceleration Centers in India, where contributions spanned client management, data analysis, and credit rating projects. Holds an MBA in Accounting and Finance from Bharatiya Vidya Bhavan Institute of Management Science and certifications in Digital Acumen, Inclusive Mindset, and Six Sigma. Dedicated to fostering collaborative environments and delivering value-driven outcomes, while maintaining a strong commitment to continuous professional development.

Experience

7 yrs 11 mos
Total Experience
3 yrs 2 mos
Average Tenure
1 mo
Current Experience

Genpact

Manager

May 2026Present · 1 mo · Kolkata · On-site

Icici bank

Deputy Manager II

Jan 2025May 2026 · 1 yr 4 mos · Kolkata · On-site

Client ServicesTeam ManagementAccount ManagementStakeholder ManagementBusiness DevelopmentBusiness Analysis+6

Pwc acceleration centers in india

3 roles

Account Management Associate Level 2

Jan 2024Jul 2024 · 6 mos

Compliance RegulationsQuality ControlCommunication TrainingInterpersonal CommunicationUtilitiesAnti-Money Laundering+57

Associate 2

May 2019Jul 2024 · 5 yrs 2 mos

Compliance RegulationsQuality ControlCommunication TrainingInterpersonal CommunicationUtilitiesAccounting+67

Associate

May 2019Oct 2022 · 3 yrs 5 mos

Compliance RegulationsQuality ControlCommunication TrainingInterpersonal CommunicationUtilitiesAnti-Money Laundering+55

Pwc iac kolkata

Account Associate

Jan 2019Jan 2024 · 5 yrs

  • During my tenure in PwC, I have worked in various Client management, Data Analysis, Risk Research, Credit Rating/Analysis based projects. Over the years, I have been involved in assisting various clients/accounts. This includes advising audit engagement teams in Pre-audit activities required to do before actual audit work commences,providing credit rating to various audit clients using Moody's Analytics and assessing job requests to develop or update financial reports, data sheets and preparing dashboards. Also, as a Client management associate for all these years I have taken care of multiple client requests and have been a core member of client relationship development and management. I have worked as a special point of contact for my clients, wherein I have specially catered to their requests. Client relationship management has been an integral part of my day to day activity which also included handling client calls, going on one to one meetings with the clients and other business related activities. I have also lead a team of people and dealt with day to day client work, meetings, urgent requests and so on. As a team lead for multiple projects, I have received multiple client feedbacks wherein me and my team have been praised by the exceptional quality and the quick turnaround time. Over the years in PwC I have trained and mentored people in terms of knowledge transfers and personality development and coaching. This makes me an efficient people observer, leader, coach and a friend. In all the years that I was associated with PwC, I was a part of multiple projects, which thereby enhanced my skill set and knowledge. I have adequate experience in handling multiple processes at the same time which makes me a good team player and an efficient multi-tasker. I have also taken care of Permissible securities of individuals wherein my responsibilities included monitoring of individual accounts and securities held by individuals to maintain Independence.
OperationsStartupsCommerce

Axis bank

2 roles

Customer Service Officer

Jun 2018Apr 2019 · 10 mos

Communication TrainingInterpersonal CommunicationNegotiationOperationsCustomer Service ManagementHelping People+23

Assistant Manager

Jan 2018Jan 2019 · 1 yr

  • I worked in Axis Bank as an Assistant Manager in Branch Banking Operations and as a Teller. My duties involved catering to the requests of the customer,looking after the daily and efficient branch operation, maintaining the books of accounts of the branch and cross selling of the the bank's products.

Delta power

Finance Intern

Jun 2017Aug 2017 · 2 mos · Kolkata, West Bengal, India

  • during my summer internship project i have studied how the financial structure of the startup company i worked is, how it got its fundings and analysed its overall net profit structure and balance sheet of some of the previous years
OperationsStartupsCommerce

Education

BHARATIYA VIDYA BHAVAN INSTITUTE OF MANAGEMENT SCIENCE 339

Master of Business Administration - MBA — Accounting and Finance

Jan 2016Jan 2018

BHARATIYA VIDYA BHAVAN INSTITUTE OF MANAGEMENT SCIENCE 339

Jan 2016Jan 2018

The Bhawanipur Education Society College

B.COM (H)

Jan 2013Jan 2016

Salt lake school(english medium)

ISC

Jan 2011Jan 2013

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