Harsh Gussain — Customer Success Manager
Customer Success Manager at Alteryx, focused on driving measurable value, adoption and long-term success for enterprise customers. In my role, I partner closely with customers across Finance, Analytics and Operations to understand their business challenges and help translate them into scalable data and automation solutions using Alteryx. I work across the full customer lifecycle from onboarding and use case discovery to adoption, renewal strategy and expansion ensuring customers are able to realize tangible outcomes from their investment. I take a proactive, data-driven approach to account management, identifying early risk signals, strengthening stakeholder alignment and building strong relationships across both user and executive levels. I’m particularly focused on helping customers move from siloed usage to broader, cross-functional adoption, while aligning with evolving priorities such as cloud transformation and AI-driven analytics. My strengths lie in structured problem-solving, stakeholder engagement and turning complex technical capabilities into clear business value.
Stackforce AI infers this person is a Customer Success Manager in the SaaS industry, specializing in B2B customer engagement and product adoption.
Location: Bengaluru, Karnataka, India
Experience: 4 yrs 2 mos
Skills
- Customer Relationship Management (crm)
- Product Adoption
- Account Management
- Post-sales Support
Career Highlights
- Expert in driving customer success and product adoption.
- Proven track record in managing enterprise customer relationships.
- Strong analytical skills with a focus on data-driven decision making.
Work Experience
Alteryx
Customer Success Manager (11 mos)
AdNabu
Senior Customer Success Associate (2 yrs 2 mos)
Amazon
Customer Support Associate (1 yr 1 mo)
Education
Bachelor of Technology - BTech at Dr Akhilesh Das Gupta Institute of Professional Studies
