Sharath Vasishta

AI Researcher

Bengaluru, Karnataka, India10 yrs 9 mos experience

Highly StableAI Enabled

Key Highlights

Over 10 years of experience in ServiceNow solutions.
Expert in AI-based ServiceNow implementations.
Proven leadership in managing development teams.

Stackforce AI infers this person is a SaaS expert with a strong focus on AI and ServiceNow solutions.

Contact

Skills

Core Skills

ServicenowArtificial Intelligence (ai)Grc AutomationProject Management

Other Skills

Software as a Service (SaaS)Analytical SkillsHR Service DeliveryEnterprise ArchitectureArchitectural DesignData GovernanceSolution ArchitecturePHPServiceNow ITSMServiceNow AI AgentsServiceNow HRSDServiceNow IRMServiceNow SPMAI AgentsCustomer Experience

About

I have over 10 years of experience as a ServiceNow Tech Lead & Architect - including solution design, implementation, deployment, maintenance and upgrades - having worked on multiple modules including ITSM, GRC, HRSD, CSM, SPM and ITOM across multiple geographies. I also work extensively with ServiceNow AI Agents, Now Assist Skill Kit NAVA, and AI Control Tower as well as REST/SOAP integrations, UI Builder & backend configurations catering to all the aforementioned modules. In my current role, I’m working as a tech lead primarily for ServiceNow’s early-adopter customers based in the US, Australia & India- where I lead solution design, build and enhancement cycles for the latest AI based ServiceNow solutions including AI Agents, Agentic workflows, Now Assist Skills and AI Control Tower. Feel free to connect & DM if you are interested to know more about my professional journey. Cheers!

Experience

10 yrs 9 mos

Total Experience

4 yrs 9 mos

Average Tenure

1 yr 3 mos

Current Experience

Servicenow

Staff AI Implementation Engineer

Mar 2025 – Present · 1 yr 3 mos · India · Hybrid

In my role as a Staff AI Implementation Engineer at ServiceNow, I work as part of the AI Platform Outbound PM team under AI Foundry to implement cutting-edge AI solutions for our customers across the globe. By continuously monitoring and providing feedback, we play a key role in enhancing AI features to meet customer needs and drive business success.

ServiceNowArtificial Intelligence (AI)

Uber

2 roles

Security Technologist - II (ServiceNow)

Promoted

Oct 2021 – Mar 2025 · 3 yrs 5 mos · India · Hybrid

Acting as the technical lead for ServiceNow GRC Automation & leading multiple processes within Uber that range from applications to track and manage physical security threats, Legal Service Delivery, managing policy exceptions and process to intake, build and monitor projects from a compliance standpoint.
My responsibilities apart from being a lead developer on multiple ServiceNow implementations include managing a team of developers, gathering requirements, contribute to design discussions, plan & schedule upgrades and assess feasibilities and timelines on various projects.

Software as a Service (SaaS)Analytical SkillsServiceNowGRC Automation

Security Technologist - I (ServiceNow)

Oct 2021 – Feb 2023 · 1 yr 4 mos · India · Hybrid

Project ManagementServiceNow

Kpmg global services (kgs)

3 roles

Consultant

Promoted

Sep 2019 – Oct 2021 · 2 yrs 1 mo

Mainly operating in service management as a ServiceNow developer as well as a technical consultant. Have worked as lead developer on a range of modules for KPMG member firms & clients in the US, UK & New Zealand including ITSM, Service Portal, GRC and PPM. Have also worked on web designing in the UX / UI domain.
Responsibilities include:
Provide technical consultancy to on-shore clients mainly in the US, UK & New Zealand for ITSM services & custom applications based on a variety of requirements.
Develop a range of applications & catalogs for clients on the ServiceNow platform that provides assistance to on-shore technical support teams.
Provide consultation on and development of ITOM and ITBM processes in ServiceNow
Implement KT's and documentations to various support teams for the clients on effective utilization of applications, its operation and maintenance
Work as lead developer on multiple engagements coordinating with clients for effective and efficient development

HR Service DeliveryServiceNow