Mayank Sharma — Operations Associate

I've spent the last 14+ years solving one problem over and over again: how to get the right product to the right customer, at the right time, and at the right cost. My journey has taken me through FMCG, E-commerce, Q-Commerce, Pharma and Hyperlocal Logistics, working with organizations such as Bharatemart, Blinkit, Udaan, PharmEasy, Naaptol and HomeShop18. Across these roles, I've managed warehouse operations, transportation networks, vendor relationships, last-mile delivery, 3PL partnerships and large-scale distribution operations. Currently, I lead Supply Chain Operations at Bharatemart, where I manage end-to-end fulfillment, coordinate with vendors and logistics partners, and work closely with cross-functional teams to ensure seamless execution. I was also involved in building and implementing an OMS platform that improved operational visibility, process control and order fulfillment efficiency. Over the years, I've learned that supply chain is much more than moving products from one place to another. It is about balancing cost, speed, service levels and customer expectations while keeping operations scalable and sustainable. Some of the milestones that define my journey include managing annual supply chain and distribution operations exceeding ₹150 Cr+, improving OTIF performance to 95%, reducing logistics costs by 15% through operational improvements, leading teams of up to 597 members, managing transporter billing and reconciliations worth ₹56 Cr+ per month, and handling warehouse operations including a 55,000 sq. ft. fulfillment center. My expertise lies in Supply Chain Operations, Logistics & Distribution, 3PL Management, Last Mile Delivery, Hyperlocal Logistics, Transportation Management, Warehouse Operations, Vendor Management, Cost Optimization, OTIF & SLA Governance, OMS/WMS, Process Improvement and Operational Excellence. What motivates me most is building scalable operations, improving efficiency, solving complex business problems and creating systems that deliver consistent results. I enjoy combining operational discipline with data-driven decision-making to drive performance and business growth. I'm always open to connecting with professionals and leaders across Supply Chain, Logistics, Distribution, E-commerce, Q-Commerce and Operations Excellence.

Stackforce AI infers this person is a Supply Chain and Logistics Operations Expert with extensive experience in E-commerce and Q-Commerce.

Location: New Delhi, Delhi, India

Experience: 14 yrs 2 mos