Souvick Das — Sales Executive

As a highly motivated professional with 5+ years of experience in Account Management and Customer Success, I specialize in managing post-sales relationships, customer onboarding, driving customer adoption, cross sell, up sell and delivering measurable business outcomes. I’m passionate about continuous learning, cross-functional collaboration and helping customers realize long-term value from their investments. Currently at Diligent, I manage a diverse B2B portfolio, acting as a trusted advisor to clients by aligning solutions with their business goals, ensuring smooth onboarding, product adoption, strong engagement and high retention. I work closely with sales, delivery, support, product and engineering teams to drive renewals, expansions and customer satisfaction. Core Strengths & Expertise : · Account Management & Strategic Relationship Building · Customer Success & Post-Sales Engagement · B2B Consultative & Value-Based Selling · Customer Onboarding, Adoption & Retention · Renewal, Upsell & Expansion Strategies · Stakeholder Management & Business Reviews · Analytical & Data-Driven Decision Making · Closing & Negotiation Strategies

Stackforce AI infers this person is a Customer Success Manager in the SaaS industry.

Location: Bengaluru, Karnataka, India

Experience: 5 yrs 2 mos