Dec 2017 – Jun 2018 · 6 mos · India

• Worked on the Implementation Technical and Functional aspects of SAP Cloud for Customer and developing new ideas to make it much customer friendly. Automation of sales process using SAP C4C, Customer portal using HCP portal services, Integration with backend Quote Edge, CMAT, Eloqua system using SOA middleware. Integration to PULSE (third party system) through OData service for opportunity extraction.
• Domain : SAP Hybris C4C
• Technologies : SAP C4C Techno-Functional , SAP SDK, Service Integration
• Responsibilities:
• Creating new business objects and working on SALES and SERVICE module.
• Working on Functional Part as requirement gathering and analysis, reports, Data Workbench, Odata Services, Codelist, WebSErvice Monitoring
• Working on opportunity, lead, deal registration, sales quotes ,partner , accounts , territory structure ,service tickets and resolving issues.Enhancing the standard Business Object and working on daily issues and development.
• Provided support out of office hours, during weekends and during major release work for development and customer to help them resolve issues faced. Analyzing the functional requirements. Providing RCA for issues and fixing them. Developing code and testing the objects developed.
• Preparing the Technical Specification, Unit Test Plan and Code Review checklist accordingly.
• Interacting with functional team to develop/resolve the issues in the given objects.
• Interacting with the onshore team and understanding the requirements and working upon to provide the solutions. Interacting with the client and consulting on the customized requirements and then developing as per the requirements. Updating Data by reading the response from the web services

Jun 2017 – Dec 2017 · 6 mos · Mumbai Metropolitan Region

• Domain : SAP Hybris C4C
• Technologies : SAP C4C, SAP Cloud Studio , SAP PI Integration
• Mahindra First Choice has Sales, Service and social engagement as part of their C4C system. Integration is done through PI and there is DBM as third party system.
• Role:
• Working as Techno-Functional Consultant for C4C Support and Change Request Management.
• Responsibilities:
• Enhancing the standard Business Object and working on daily issues and development.
• Handling the whole system from technical and functional point of view.
• Have taken the responsibility of raising change request on live system and coordinating with the other teams to complete it.
• Working as administrator in the front end to scope and make custom fine tuning activities.
• Providing correct responses to requests for support by means of, for example: making modifications to system parameters, developing workarounds or specific enhancements and reconfiguring systems.
• Provide support out of office hours, during weekends and during major release work for development and customer to help them resolve issues faced.
• Providing post deployment support for upgrades / changes / enhancements done on production (Live) Environment or core releases.
• Interacting with users and client to make the system more profitable.

Jan 2015 – May 2017 · 2 yrs 4 mos · India

• Worked on SAP Hybris C4C technology

Feb 2014 – Jul 2014 · 5 mos

• Worked on JDeveloper tool for Jquery,CSS and HTML and also worked on Spring Suite tool and Orcale PeopleSoft.

Jan 2014 – Jul 2014 · 6 mos

• created portal screens
• Creating connection
• Worked on Content Site Studio
• Worked on ADF Technology
• Resolved browser specific issues