Suman Panigrahy — Operations Associate

I recently completed a Master of Business Information Systems at Monash University, where I developed a strong niche in decision support, simulation models, business analysis, data modelling and responsible IT solution design. My postgraduate work strengthened my ability to evaluate complex business problems, model decision scenarios, assess trade-offs and translate research-driven insights into practical digital solutions. Through my Industry Experience Studio, I contributed to a web and mobile solution using stakeholder research, workflow analysis, user-centred design and evidence-based recommendations. I am especially interested in ethical and sustainable IT design: solutions that improve operations while considering data responsibility, accessibility, long-term system quality and real-world social impact. My experience includes 2+ years in global financial technology operations at Morgan Stanley, where I supported secure enterprise workflows and contributed to a Technical Knowledge Repository that reduced repeat issue resolution time by 60%. In Australia, I worked as an Operations Supervisor, supporting MYOB, CRM, cloud services, inventory and supply chain workflows, contributing to a 70% client conversion rate and 20% uplift through solution-based recommendations.

Stackforce AI infers this person is a Fintech professional with strong skills in operations management and IT solutions.

Location: Clayton, Victoria, Australia

Experience: 2 yrs 5 mos