Mamta Rangi

Business Development Executive

Pune City, Maharashtra, India6 yrs 1 mo experience

Most Likely To Switch

Key Highlights

6+ years in B2B sales and client success.
Strong expertise in customer communication and stakeholder management.
Pursuing MBA in Marketing to enhance product management skills.

Stackforce AI infers this person is a B2B SaaS Sales and Customer Success Professional transitioning into Product Management.

Contact

mamtarangi487@gmail.com LinkedIn

Skills

Core Skills

Sales DevelopmentClient ServiceAccount ManagementBusiness Development

Other Skills

SalesInside SalesPresentationsKey Performance IndicatorsCustomer SuccessCommunicationCustomer ServiceProduct PresentationProduct DevelopmentResearch SkillsMarket ResearchDeal ClosureSaaS SalesOnline Lead GenerationAppointment Scheduling

About

I am a customer-focused business professional with 6+ years of experience across B2B sales, client success, account management, and market research. Throughout my career, I have worked closely with customers to understand business challenges, identify pain points, and deliver solution-oriented experiences that drive engagement and retention. Currently, I work as a Sales Development Representative at InfoAnalytica, Inc., where I focus on prospect research, outbound strategy, lead qualification, and pipeline development for B2B clients. My previous experience with ADP, Clean Harbors, and BancTec helped me build strong expertise in customer communication, stakeholder management, CRM tools, and consultative selling. Alongside my professional journey, I am pursuing an MBA in Marketing from SVKM's Narsee Monjee Institute of Management Studies (NMIMS) and actively building my skills in: Product Strategy User Research Product Analytics Go-To-Market Strategy Product Thinking Stakeholder Collaboration I am particularly interested in Product Management opportunities where I can combine customer understanding, business strategy, and market insights to build user-centric products and scalable business solutions.

Experience

6 yrs 1 mo

Total Experience

1 yr 6 mos

Average Tenure

1 yr 11 mos

Current Experience

Infoanalytica, inc.

Sales Development Representative

Jul 2024 – Present · 1 yr 11 mos · Pune District · Remote

Conduct market and account research to identify potential prospects, target industries, and decision-makers.
Execute outbound prospecting through email, calls, LinkedIn, and other outreach channels to generate qualified leads.
Support B2B sales pipeline development by qualifying prospects and scheduling meetings for sales teams.
Maintain accurate prospect and activity data in CRM tools to support pipeline visibility and follow-up.
Collaborate with internal teams to improve outreach messaging, lead qualification, and campaign effectiveness.
Apply strong research, communication, and client engagement skills to support business growth.

SalesInside SalesSales Development

Adp india

Senior Client Service Representative

Jul 2023 – Jan 2024 · 6 mos · Pune District · Hybrid

Managed inbound client calls and supported small business clients with product-related queries, service requests, and concerns.
Served as a subject matter expert for ADP products, helping clients understand solutions and resolve issues efficiently.
Delivered end-to-end client support by taking ownership of inquiries from initial contact to resolution.
Used product knowledge and predefined solutions to resolve routine client concerns accurately and efficiently.
Maintained a strong focus on customer experience by creating positive and professional client interactions.
Strengthened client satisfaction through clear communication, problem-solving, and timely support.

PresentationsKey Performance IndicatorsClient Service

Clean harbors

Senior Sales Associate

Nov 2020 – Jun 2023 · 2 yrs 7 mos · Pune Division · On-site

Managed client accounts and built strong relationships with key stakeholders to support retention and business growth.
Identified client needs and recommended tailored solutions based on business requirements and market trends.
Supported sales targets through consistent follow-ups, client communication, and opportunity management.
Built client trust through consultative selling, negotiation, and solution-focused communication.
Maintained a portfolio of accounts while ensuring high customer satisfaction and service quality.
Collaborated with internal teams to resolve client concerns and improve overall account performance.

Customer SuccessCommunicationAccount Management

Banctec

Business Development Representative

Feb 2019 – Mar 2020 · 1 yr 1 mo · Pune Division · On-site

Conducted market research to identify potential clients, industries, and business opportunities for software solutions.
Executed targeted outreach campaigns through cold calling, email, and social media to generate qualified leads.
Delivered product demonstrations and presentations to communicate software features, value propositions, and business benefits.
Managed sales pipeline activities using CRM tools to track leads, follow-ups, and prospect engagement.
Qualified prospects by understanding business needs, pain points, timelines, and decision-making processes.
Supported business development goals through consistent prospecting and relationship-building activities.

Customer ServiceProduct PresentationBusiness Development