Jul 2022 – Oct 2023 · 1 yr 3 mos · London, England, United Kingdom · Remote

• A team of builders and researchers with expertise in Ethereum, layer 2 scaling, decentralised finance, smart contracts development, and enterprise blockchain.
• ✔️ Developed OKR templates for the Business Units, trained the team on the use of OKRs and their connection to the firm-wide mission and vision, and strategy, and linked these to individual team member goals and career progression.
• ✔️ Created a data-driven HR strategy measuring and improving the entire end-to-end team member lifecycle (recruitment, onboarding, performance management, talent development, and offboarding).
• ✔️ Led the implementation of the company's performance management system Leapsome), coding assessment platform Codility) and Human Resource Information System Personio). This brought greater data-driven decision making to the business units.
• ✔️ Led the formulation of the company's core values, mission, purpose, and vision, and defined desired behavioural benchmarks for team members, strengthening company culture.
• ✔️ Introduced a more transparent and continuous feedback system, leading to a 35% increase in employee engagement and a 20% improvement in overall company performance via Leapsome. Monthly performance reviews increased from an average of 60% completion rate to 85% within three-months of its introduction.
• ✔️ Streamlined the onboarding process, successfully reducing time-to-contract from 15 days to just two days 85% improvement), boosting operational efficiency and employee experience.
• ✔️ Pioneered the implementation of a people analytics dashboard, driving data-informed decision-making throughout Nethermind.
• ✔️ Led multiple TUPE Transfer of Undertakings Protection of Employment) processes, ensuring seamless transitions and compliance with regulations.
• ✔️ Streamlined HR processes, improved data accuracy, and reduced administrative tasks, leading to a 20% increase in HR team productivity and a 15% reduction in operational costs.

May 2022 – May 2022 · 0 mo

• Provision of EMEA HR oversight and close collaboration with APAC HR colleagues.

Jan 2020 – May 2022 · 2 yrs 4 mos

Jun 2018 – May 2022 · 3 yrs 11 mos

• GameAnalytics was built for one main purpose: to help game developers understand their players so that they can improve gameplay, increase revenues, and make games that people love! Globally we analyse the behaviour of 500 million devices every month. We are a truly international company with a strong presence in Europe, the Americas and, through our Mobvista parent company, Asia -- making us the largest game analytics firm in the world. Join us!

Jan 2018 – May 2018 · 4 mos

• LAMEX FOODS Food Sales Firm) Jan 2018 - May. 2018
• Worked with the senior leadership team to re-negotiate and embark on a contract harmonisation process drafting four contract templates covering teams in over 15 countries. The project focussed on developing an attractive compensation for the Sales-focused team. This project was completed a month before the deadline of June 2018.

Aug 2016 – Jan 2018 · 1 yr 5 mos

• LOOT FINANCIAL SERVICES FCA regulated) Aug 2016 - Jan. 2018
• ✔️ Identified and developed the in-house leadership development programme for the first-time managers -- the syllabus included self-mastery, team performance and effectiveness, financial management and dealing with difficult situations. The programme received a 95% "Excellent" and "Very good" approval rating.
• ✔️ Spearheaded and improved all facets of operations for the mass scaling up of the company with a 100% increase in size within 3 months from 15 to 43 employees whilst maintaining a high retention rate.

Nov 2015 – Jun 2016 · 7 mos · London, United Kingdom

• ✔ Responsible for functions covering all employees based in the EMEA (UK, Sweden, Switzerland, Spain and Holland) and Thailand acting as a regional HR manager for them.
• ✔ Developed employment contracts in conjunctions with the firm’s legal teams
• ✔ Provided counsel to the Executive team on managing employee relation matters, compensation, recruitment and selection techniques, and learning and development
• ✔ Setup a number of automated HR systems dealing with onboarding, people administration and exit management essentially turning the role into an HR operations manager function.

Feb 2013 – Oct 2015 · 2 yrs 8 mos · London, United Kingdom

• Direct line management responsibility for ER Advisory team (four ER Advisors) handling all employee relations and organisational change issues. This was for a population group of 3,000 employees spread out over several sites in North London.
• ✔️ Led the redundancy process for the senior management successful exit management of five staff members calculating the redundancy and termination payments and coordinating their departure with our legal team.
• ✔️ Led the design and implementation of a people analytics dashboard, integrating it with HRIS for real-time insights into key HR metrics. This initiative improved decision-making speed, increased decision effectiveness by 15% as may be seen with the reduction in successful case appeals. It also boosted transparency among the SLT.

Jan 2012 – Jan 2013 · 1 yr · London, United Kingdom

• Managed up to 30 concurrent recruitment campaigns covering nurses and doctors including the mass recruitment of 50 graduate student nurses during one recruitment campaign.
• ✔️ Created the team's first monthly recruitment and selection dashboard which was later adopted across the entire HR team
• and helped reduce the time-to-hire by 20% over six-months.

Jan 2011 – Jan 2012 · 1 yr · London, United Kingdom

• Leading a team of up-to 16 HR Shared Service Advisors we handled the incoming calls of employees across the organisation we answered general HR policy and procedure queries and/or triaged them to the appropriate Centres of Excellence.
• ✔️ Reorganised the team to provide swift ad hoc support for the Total Rewards team during the annual compensation review resulting in over 20,000 employees' payment details being verified by the required deadline.

Jan 2007 – Jan 2011 · 4 yrs

• A social enterprise sporting facility with five sites across the London boroughs. The charity provides a number of concessionary fees (for up-to 75 per cent of members), gives free sports lessons and championed the use of public gym equipment in less affluent neighbourhoods.
• ✔️ Launched an Employee Wellness Programme: Improved employee health and wellbeing, resulting in a 15% decrease in health-related absenteeism and a 10% increase in productivity.

Apr 2005 – Jun 2006 · 1 yr 2 mos · Shenzhen, Guangdong, China