M

Mukul Sharma

Technical Program Manager

Gurugram, Haryana, India15 yrs 4 mos experience

Key Highlights

  • Scaled a super app from <10M to 35M MAU
  • Improved system performance to <1s latency
  • Managed $1.5M+ account with >40% margins
Stackforce AI infers this person is a Technical Program Manager in the Telecom industry with a focus on AI and cloud technologies.

Contact

Skills

Core Skills

Technical Program ManagementProduct & Platform DeliveryProgram ManagementProduct Development

Other Skills

Senior Stakeholder ManagementTechnical Product ManagerProduct Lifecycle ManagementPlatform EngineeringProduct Road MappingAI Enabled SystemsCloud-Native ArchitectureDistributed SystemsAgile Project ManagementCross-functional Team LeadershipRoadmap ExecutionCross-functional LeadershipPerformance OptimizationAI Tools AdoptionBusiness Process Improvement

About

Technical Program Manager with 15+ years of experience delivering large-scale, customer-facing platforms across telecom and enterprise ecosystems. Currently operating as a Technical Product Owner and Program Lead for a billion-dollar telecom client, driving end-to-end product and engineering execution across platform modernization initiatives. Key Highlights: -Scaled a super app from <10M to 35M MAU (7M DAU) -Improved system performance to <1s latency and <2% crash rate -Managed $1.5M+ account with >40% margins -Led cross-functional execution across Product, Engineering, UX, and Marketing -Built and scaled engineering teams from 3 to 17 developers -Driving platform modernization using cloud, microservices, and data-driven decision making Core areas: • Technical Program Management • Product & Platform Delivery • Cloud & Microservices Architecture • AI-enabled Engineering Practices • Stakeholder & Cross-functional Leadership AI & Innovation Focus: -Working with engineering teams to enable AI adoption in SDLC, improving development efficiency and delivery workflows -Hands-on exploration of Agentic AI and voice-based systems through prototyping -Exploring how AI can enhance user experience, automation, and platform intelligence at scale Currently focused on: Technical Program Management roles Platform / Technical Product roles

Experience

15 yrs 4 mos
Total Experience
--
Average Tenure
--
Current Experience

Nagarro

2 roles

Senior Technical Project Manager / Technical Product Owner (Client-facing) - Principal Engineer

Promoted

Jul 2024Present · 1 yr 11 mos

  • Leading product and engineering execution for a large-scale super app platform for a billion-dollar telecom client, scaling it from early stages into a multi-service ecosystem.
  • Scaled platform from <10M to 35M MAU (7M DAU) by driving roadmap execution across content, payments, ads, and communication features
  • Owned end-to-end product lifecycle (roadmap, PRDs, UX, delivery, UAT, GTM) and aligned priorities with Product and Architecture teams
  • Partnered with C-level leadership (CPO, CTO) and cross-functional stakeholders to drive product direction and execution at scale
  • Led third-party integrations (content, payments, services), including evaluation, solutioning, and CXO-level alignment
  • Improved performance to <1s latency and <2% crash rate; optimized infrastructure costs via CDN and cloud (AWS, Datadog)
  • Built and scaled engineering team from 3 to 17 developers; managed a $1.5M+ account with >40% margins
  • Enabled adoption of AI tools in SDLC, improving engineering efficiency; contributed to ML-driven personalization and fraud detection
  • Selected for Nagarro Growth Accelerator Program (Top 1%), contributing to $5M+ RFPs, hiring, and delivery excellence initiatives
Senior Stakeholder ManagementTechnical Product ManagerProduct Lifecycle ManagementPlatform EngineeringProgram ManagementProduct Road Mapping+7

Associate Principal Engineer

Jun 2021Aug 2024 · 3 yrs 2 mos

Business Process ImprovementProduct DevelopmentSequence DiagramsProduct EngineeringProgram ManagementDesign Documents+9

Globallogic

Software Development Consultant

Feb 2020Jun 2021 · 1 yr 4 mos · Noida

Business Process ImprovementSequence DiagramsProgram ManagementDesign DocumentsKey Performance IndicatorsTechnical Architecture+5

Sapient global markets

2 roles

Team Lead

Aug 2018Feb 2020 · 1 yr 6 mos · Gurgaon, India

Business Process ImprovementSequence DiagramsProgram ManagementDesign DocumentsTechnical ArchitectureTechnical Documentation+4

Senior Associate

May 2016Feb 2020 · 3 yrs 9 mos · Gurgaon, India

Sequence DiagramsProgram ManagementDesign DocumentsTechnical ArchitectureTechnical DocumentationConflict Resolution+2

Principal financial group

Associate Consultant

Dec 2014May 2016 · 1 yr 5 mos · Pune Area, India

Infosys technologies limited

2 roles

Senior Software Engineer

Promoted

Sep 2013Dec 2014 · 1 yr 3 mos

Systems Engineer

Feb 2011Sep 2013 · 2 yrs 7 mos

  • Role involved development and maintenance of a Business Critical application.
  • Liaise with project teams through the development lifecycle as well a good understanding of the software development process and perform development project work.

Infosys

Systems Engineer

Feb 2011Dec 2014 · 3 yrs 10 mos · Pune Area, India

Education

Maharshi Dayanand University

BE — Computer Science Engineering

Jan 2006Jan 2010

CDAC Noida

PGDASDD — Computer Programming

Jan 2010Jan 2010

C.B.S.E. Board

BVB Delhi — BVB Delhi

Jan 2006Jan 2006

C.B.S.E. Board

10th

Jan 2004Present

Stackforce found 100+ more professionals with Technical Program Management & Product & Platform Delivery

Explore similar profiles based on matching skills and experience