Neeraj Kumar

Product Manager

Bengaluru, Karnataka, India9 yrs 5 mos experience

Key Highlights

Led multiple AI-driven product initiatives.
Expert in mobile app testing and accessibility solutions.
Strong background in product management across diverse industries.

Stackforce AI infers this person is a Product Manager specializing in AI-driven SaaS solutions and mobile app testing.

Contact

Skills

Core Skills

Ai GovernancePlatform Product ManagementDeveloper Platform ManagementGenai Product DevelopmentMobile App TestingProduct Management

Other Skills

Harnesscontext engineering with RAGHybrid retrieval systemsorchestration frameworks like Langchaincustom harnessEvalsDataset creationEvaluation methodologyOffline and Online EvalsProblem SolvingDeveloper SDKsPrompt EngineeringData Analysis using Chatgpt & ClaudeGenAI EvalsRetrieval-Augmented Generation (RAG)

About

Neeraj is passionate about solving problems through technology particularly in developing economies like India. He has experience in building mobile products and scaling to millions of users. He is particularly interested in potential of Artificial Intelligence and Data Science driven technology products solving challenging problems in Fintech, HealthTech and SaaS ecosystem in India.

Experience

9 yrs 5 mos

Total Experience

Average Tenure

Current Experience

Browserstack

Principal Product Manager - AI Platform (Agent development & Enterprise Deployment)

Jun 2025 – Present · 1 yr · Bengaluru, Karnataka, India · Remote

Responsibilities:
Building & Deploying Agents across QA lifecycle (Test Planning, Authoring, Generation, Execution, and Agentic Failure Analysis). 20+ Agents across lifecycle
Owning Enterprise features, AI Governance swimlane for enterprise
Skills:
Harness, context engineering with RAG, & Hybrid retrieval systems, orchestration frameworks like Langchain and custom harness
Evals (Dataset creation, Evaluation methodology, Offline and Online Evals)

Harnesscontext engineering with RAGHybrid retrieval systemsorchestration frameworks like Langchaincustom harnessEvals+5

Freshworks

Staff Product Manager

Apr 2024 – Jun 2025 · 1 yr 2 mos · Bengaluru, Karnataka, India · Hybrid

Charter: Leading Developer Platform & Build Experience for Freshworks Marketplace, owning platform capabilities and runtime infrastructure processing over 1 billion monthly invocations, and GenAI Developer Copilot, empowering an ecosystem of 5,000+ apps.
Key Contributions :
Leading Developer Copilot (0-1 product) using advanced RAG pipeline for contextual developer assistance for Freshworks app development, scaling to 550+ marketplace apps being built using copilot
Launched conversational AI assistant enabling developers to generate platform code, auto-magically fix errors, and get instant answers to platform-specific questions
Built custom AI Evals framework using LLM-as-a-judge to benchmark performance and optimize response quality
Building "Idea to App" GenAI feature to automate integration & customization apps development, reducing time-to-market

Problem SolvingDeveloper SDKsPrompt EngineeringData Analysis using Chatgpt & ClaudeGenAI EvalsPlatform product management+3

Browserstack

4 roles

Principal Product Manager

Promoted

Oct 2023 – Mar 2024 · 5 mos

Charter: Led two 0-1 products in mobile app testing space - App Accessibility Testing and App Performance Testing, from ideation to PM-fit, expanding BrowserStack's product line
Key Contributions:
Successfully launched and scaled App Accessibility Testing (0-1) reaching 1000s monthly active groups and enabling enterprises to build accessible mobile applications effortlessely
Built proprietary accessibility rule engine from scratch, featuring automatic issue detection and remediation guidance on real device infrastructure
Built E2E a11y testing platform with key capabilities: automatic A11y issue detection, AI-assisted remediation guidance, testing on BrowserStack real-device infrastructure, and reporting dashboard
Developed App Performance Testing product and integrated it into core products premium plans, expanding product offering

Problem SolvingProduct Strategy0-1 product managementAccessibility TestingProduct PlanningMobile App Testing+1

Product Manager II

Promoted

Oct 2022 – Sep 2023 · 11 mos

Charter: Led App Automate product, BrowserStack's fastest-growing mobile app testing solution, driving significant revenue growth through adoption in banking and media enterprise segments, product engagement, & NPS.
Key Contributions:
Launched industry-first capabilities including biometrics testing (QR/check scanning) and audio testing for voice-based payments on cloud devices
Achieved 2X growth in monthly active users and improved engagement (test volume per customer) through enhanced device coverage, OS support, and critical features like network simulation, app offline scenarios
Improved product NPS and customer satisfaction through customer support analysis and driving stability and performance optimizations

Technical Product ManagementData analysisProduct executionProblem SolvingMobile Apps TestingMobile App Testing+1

Product Manager I

Apr 2021 – Sep 2022 · 1 yr 5 mos

Building cloud testing infrastructure for mobile apps at BrowserStack.

Problem Solving

Associate Product Manager

May 2020 – Mar 2021 · 10 mos

Problem Solving

Pregbuddy

Product Manager (Intern)

Feb 2019 – Apr 2019 · 2 mos · Bengaluru

Responsible for defining product requirements, end to end feature specifications , metrics and product marketing for flagship product of Connectedcare.ai.
Tools : Balsamiq, Mixpanel, Google Dialogflow, JIRA

Opsgain tech

Co Founder

Mar 2016 – Mar 2017 · 1 yr · Delhi

Building automated systems and IOT solutions for the logistics.
Currently managing software stack for the product.
Feel free to connect on kn.neeraj.89@gmail.com or careers@opsgain.com

Signeasy

Mobile Application Developer

Nov 2014 – Feb 2016 · 1 yr 3 mos · Bengaluru

Projects:
1. Built various features of SignEasy iOS app as part of the team.
2. Lead the Signeasy iOS 9 project released on the iOS9 launch day and featured by Apple.
3. Built an SDK through which other applications can incorporate our functionality into their applications.
4. Lead various developer evangelist efforts in the form of blogs, talks and events etc
Impact :
1. SignEasy iOS app was featured on Apple’s iPad commercial and featured on App store multiple times.
2. Represented SignEasy for WWDC (World Wide Developer Conference by Apple) in San Francisco, California

Fab.com

Software Engineer (Mobile | iPhone & iPad)

Aug 2013 – Aug 2014 · 1 yr · Pune Area, India

Worked on several modules in iPhone and iPad app of Fab.com.
Worked on filter feature in Fab iOS app which filters products by Designer,Categories, Color, price etc.
Worked on database framework for the app.
Worked on analytics framework througout the app and build several individual product pages.

Oracle

Software Engineering Internship

Jul 2011 – Dec 2011 · 5 mos · Oracle Hyderabad

1. Title- Automation of code generation for cartridges (additional software with main product) for Automated
Service Activation Product using Apache Velocity(template based code generation tool).
Tools-Apache Velocity, JAXP, SAX parser, Eclipse.
2. Title- Automation of test cases for ASAP (Automated Service Activation Product) using LISA tool.
Tools- LISA tool, Java technologies, Ant.