D

Deepak Kumar

Operations Associate

Noida, Uttar Pradesh, India17 yrs 7 mos experience

Key Highlights

  • 18 years of experience in Business Analytics and Operations.
  • Expert in leading teams and managing complex operations.
  • Proven track record in developing growth strategies.
Stackforce AI infers this person is a Fintech Operations Manager with extensive experience in business analytics and team leadership.

Contact

LinkedIn

Skills

Core Skills

Operations ManagementTeam ManagementBusiness Analytics

Other Skills

MISCompetitive AnalysisVendor ManagementKey Account ManagementCustomer ServiceCustomer SatisfactionOperationBusiness MISSOP creation & ImplementationDaily /Monthly reportingMerchant onboardingBusiness Ops issuesAOP business planningPnL ManagementDeveloping growth strategies

Experience

17 yrs 7 mos
Total Experience
--
Average Tenure
--
Current Experience

Paytm

Manager

Nov 2024 – Present · 1 yr 7 mos · Noida, Uttar Pradesh, India · On-site

Team ManagementMISCompetitive AnalysisVendor ManagementKey Account ManagementOperations Management+2

Paytm payments bank

Manager

Aug 2022 – Nov 2024 · 2 yrs 3 mos · Noida, Uttar Pradesh, India

  • I have overall experience of 18 year in Business Analytics, Operation and Business MIS
  • In my current profile I am leading the operation team for corporate API business channel for DMT, aeps and UPI business
  • I am responsible for SOP creation & Implementation, Daily /Monthly reporting, Merchant onboarding and agreement renewals, Monthly Dashboard and presentation, Business Ops issues, AOP business planning & PnL Management.
  • Taking care of partners GST payouts and solve related queries from finance.
  • Developing growth strategies to increase business and revenue in DMT and AePS products.
Business AnalyticsOperationBusiness MISSOP creation & ImplementationDaily /Monthly reportingMerchant onboarding+5

Dishtv

6 roles

Manager sales support

Apr 2022 – Aug 2022 · 4 mos

Deputy Manager

Promoted

Apr 2017 – Apr 2022 · 5 yrs

Assistant Manager - Revenue at Dish TV

Promoted

Apr 2014 – Mar 2017 · 2 yrs 11 mos

Sr. Executive Collection

Promoted

Apr 2012 – Mar 2014 · 1 yr 11 mos

Executive - Collection

Apr 2010 – Mar 2012 · 1 yr 11 mos

Officer - Collection

Jul 2008 – Mar 2010 · 1 yr 8 mos

Cleave global e services

Executive

Jan 2008 – Jan 2008 · 0 mo

Education

,,,,

Graduation from Delhi University

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