Tushar Kokiloo — Co-Founder
From food tech to wellness, and even international conferences—I’ve built my career around solving problems, growing businesses, and creating exceptional customer experiences. I began at Fitelo, where I managed relationships with High Net-Worth Individuals, streamlined customer support, and contributed to governance processes. Moving to Zomato, I turned challenges into opportunities—earning a promotion from Zaap Associate to Critical Escalation Specialist, and recognition as the top associate for positive social media mentions out of 1,800 colleagues. Along the way, I trained 40+ associates, led Root Cause Analysis for high-stakes HNI cases, and drove product improvements that shaped customer experience. My journey also includes serving as a Tech Moderator at the 21st MELOW International Conference, where I ensured seamless engagement for 50+ participants and 20 international speakers—balancing both online and offline formats. Today, as a Management Trainee, I’m expanding my skills in business strategy and marketing with a vision to grow into leadership roles like Marketing Manager or Managing Director. My passion lies in building trust with customers, mentoring teams, and driving growth through innovation.
Stackforce AI infers this person is a Customer Experience and Marketing Specialist in the Food Tech and Event Management sectors.
Location: Jammu, Kashmir, India
Experience: 5 yrs 5 mos
Skills
- New Business Development
- Customer Experience
- Leadership
- Customer Satisfaction
- Team Management
- Marketing
- Event Management
- Digital Marketing
Career Highlights
- Promoted to Critical Escalation Specialist at Zomato.
- Trained over 40 associates in customer service excellence.
- Successfully managed international conference engagement.
Work Experience
Haldiram Snacks Food Pvt. Ltd.
Summer Intern (1 mo)
Zomato
Escalation Specialist (1 yr 2 mos)
Fitelo
Relationship Manager (1 yr 2 mos)
ILP Overseas | International Learning Planners
Vice President Marketing Development (2 mos)
Head Of Department (1 mo)
Team Leader Manager (1 mo)
Team Leader Officer (0 mo)
COUNSELOR OF ILP OVERSEAS (1 mo)
Literary Bonanza at Shoolini University
Outreach Coordinator (0 mo)
Commondove
Social Media Marketing Manager (3 mos)
Fitoor Club
Founder (5 yrs 5 mos)
HelpAge India
Event Manager (0 mo)
Samvedna Senior Care
Fundraiser (2 mos)
Education
Master of Business Administration - MBA at Dharmsinh Desai University
Bachelor of Business Administration - BBA at Shoolini University
Class Xll at Govt. Central Basic Senior Secondary School
Class X at St. Peter’s High School