S

Shriman Narayana Sumithra

Head of Talent

Bengaluru, Karnataka, India19 yrs 3 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Over 20 years in strategic HR leadership.
  • Expert in AI-driven HR transformation.
  • Proven track record in talent management.
Stackforce AI infers this person is a strategic HR leader with expertise in AI-driven HR solutions and talent management.

Contact

Skills

Core Skills

Hr Business PartneringTalent ManagementTalent AcquisitionHr OperationsTraining Coordination

Other Skills

Performance ManagementSalary BenchmarkingStaff RetentionEmployee Rewards ProgramsCompensation BenchmarkingEmployee EngagementEmployee BenefitsLegal CompliancePerformance ImprovementAttrition ReductionLearning Management SystemsEmployee complianceProblem SolvingSenior Stakeholder ManagementStakeholder Engagement

About

With over two decades of experience, I've cultivated a career dedicated to strategic human resources leadership, consistently bridging the gap between employee well-being and organizational success. My passion lies in building robust, high-performing teams and fostering environments where both individuals and the business thrive. I've honed my expertise in crucial areas, including organizational transformation, leadership development, competency mapping, and impactful team-building initiatives. My approach is always results-oriented, leveraging innate skills in HR Business Partnering, Operations, and Talent Acquisition to drive tangible outcomes. A key highlight of my career has been the establishment of ethical organizational structures that not only align with business objectives but also build significant employee value. I've consistently demonstrated the ability to articulate and drive organizational vision, translating strategic goals into actionable HR initiatives that achieve critical targets. My proficiency extends to Talent Management and Succession Planning, where I've successfully implemented strategies at senior and mid-senior levels. This includes hands-on experience with HRMS and e-Recruitment implementation, streamlining processes and enhancing efficiency in talent acquisition and management. I am deeply passionate about the "people" function and am perpetually on a quest to innovate and elevate HR practices. My focus is always on understanding "the way we do things" and continuously seeking opportunities for HR to make a profound difference in people's career journeys. Beyond traditional HR functions, I pride myself on my exceptional mentoring capabilities. I've consistently demonstrated a unique ability to transform mediocre performers into high-performing, dedicated individuals, unlocking their full potential and contributing significantly to team and organizational success.

Experience

19 yrs 3 mos
Total Experience
2 yrs 4 mos
Average Tenure
3 yrs 7 mos
Current Experience

Paytm payments services limited

General Manager - HRBP

Nov 2022Present · 3 yrs 7 mos · Bengaluru, Karnataka, India · On-site

  • Leading HRBP operations for 10,500+ employees across Tech, Product, Growth, Admin, and Field Operations at Paytm. Managing a team of 12 HRBPs for South India while driving PAN-India HR transformation projects, AI-enabled HR automation, workforce analytics, employee engagement, performance management, and strategic people initiatives to improve productivity and business growth.
  • AI HR Transformation Projects
  • Project Name: AI Candidate Connect Automation - Implemented an AI chatbot to connect with shortlisted candidates within 24 hours of offer release and 7 days before joining. The project automated pre-joining communication, reduced manual HR intervention, and improved candidate engagement and joining experience.
  • Project Name: AI Attrition Analytics & Exit Automation - Implemented an AI chatbot to conduct exit discussions, capture and categorize attrition reasons, automate HR intervention, and generate leadership reports with actionable workforce insights and attrition analysis.
  • Project Name: AI HR Helpdesk & Employee Self-Service Automation - Implemented an AI HR chatbot and toll-free employee support system to automate HR queries, PMS support, and sentiment analysis, enabling employees to get instant answers through self-service options with reduced manual HR intervention.
  • Project Name: AI Ghar Wapase Rehire Automation for Sales vertical - Implemented an AI chatbot program to reconnect with exited field sales employees after 60 days for rehire opportunities. Automated interview scheduling, welcome communication, offer release, and joining formalities, reducing manual HR effort while building a strong rehiring talent pipeline.
  • Project Name: AI Absconding Management Automation for Sales vertical - Implemented an AI chatbot process for Field Sales employees to automate absconding management through auto- generated BOT calls and emails after 3 days of unreported absence, helping HR teams reduce manual follow-ups and improve workforce tracking and compliance.
Performance ManagementSalary BenchmarkingStaff RetentionEmployee Rewards ProgramsCompensation BenchmarkingEmployee Engagement+13

Meesho

Senior Manager - HRBP + ER + TA

Sep 2021Nov 2022 · 1 yr 2 mos · Bangalore Urban, Karnataka, India · Hybrid

  • As a key HR professional for Farmiso (Meesho Super Market), I managed Talent Acquisition, HR Business Partnering, and Employee Relations. My role was pivotal in scaling the workforce from 600 to over 6,000 employees across critical functions including Acquisition & Growth (Ground Sales Officers), Supply Chain Management (Warehouse & Logistics), Category (Market Intelligence, Pricing & Sourcing), and User Growth (Call Center & Marketing).
  • The incumbent will be setting enforcing & evaluating legally HR policies, procedures, best practices & identifying, implementing long-range strategic people goals.
  • Incumbent provides consultation to management on strategic staffing plans like compensation, benefits, training & development, budget & labor relations etc.
  • Managing the life cycle of Performance Management System (PMS) for both On-roll & off-role employees for the years 2021- 2022.
  • Advises leaders on the implications of short and long-term decisions, strategies and large-scale. change efforts that will yield sustainable business results.
  • Analyses how change can be sustained/supported through redesigned HR strategies, programs, practices, policies, and processes.
  • Plans and promotes the understanding, application and improvement of strategies to address. talent gaps and needs.

Medlife.com

Senior Manager - HRBP & Talent Acquisition

Jun 2018Sep 2021 · 3 yrs 3 mos · Bengaluru, Karnataka, India · On-site

  • Medlife is leading e-commerce Technology Company catering to 28 states with 25000+ pin codes, 6000+ cities, has serving 3 million+ customers, making 50000+ orders per day. HR serves as a Business Enabler and Strategic Advisor covering 5000+ emp's in 100+ Offices includes Warehouses / Distribution centers / Labs /Collection centers / Retail stores.
  • 1. Senior Manager - HR (Head - Talent Acquisition for Tech & Products, E-Pharmacy, E-Diagnostics (Labs & Diagnostics), E-Consultation & Private labels for Filed & Corporate office).
  • Built diverse businesses across Online Pharmacy, Labs & Diagnostics, E-consultation, SCM & Private labels.
  • Planning & implementing manpower / hiring plan across functions at Medlife.
  • Built the team from a 500+ HC to a peak 10k. Managed a GMV of 3000+ employees across BU’s.
  • Managed acquisitions by Medlife (E-Clinic, Medlabs, Myra, Timelymeds) & others on distribution front.
  • Scaling up the Tech & Product functions & Introduced HRMS tool (ZOHO) successfully implemented.
  • SPOC for Performance Management system starting from excel to automation HRMS (ZOHO).
  • Redesigned the reward philosophy for Medlife, including redefining the compensation positioning and ESOP Grant policy, introducing variable pay program for leadership roles and the sales incentive plan.
  • A series of HR leadership experiences across high-growth Tech and non-Tech businesses impacting HR Business Partnership, Compensation & Benefits, Talent Management and & Operations
  • 2. Senior Manager – HR (Head – HRBP for Technology & Product Management, Category, SCM, Revenue & Marketing functions for Medlife).
  • Led the people readiness of Tech organization for the App Only move.
  • Scaling up of the Revenue and Category functions and re-designing the Marketing function.
  • Designing & implementing the Incentives for Filed Work forces include Delivery boys, QC Assistants, Phlebo’s, Lab technicians & Customer care agents.
  • Annual Compensation & benefits benchmark for the Medlife.

Myntra

Manager - Human Capital

Sep 2014May 2018 · 3 yrs 8 mos · Bengaluru Area, India · On-site

  • 1. Manager - HR
  • Head - Talent Acquisition & HRBP South – Supply Chain / Logistics /Warehouse / Customer Care for Myntra-Jabong)
  • Led Talent Acquisition & Scaling up the SCM functions of Myntra-Jabong Supply chain/ Logistics/Customer Care across all levels (Volume hiring / 3rd party consultant’s / Blue collar workforce).
  • Redesigned the performance review philosophy and approach and working on implementing
  • Performance Management System cycle across function of Myntra-Jabong.
  • Designing the 3rd Party Vendor Management programs for Myntra-Jabong.
  • Integration of People and HR Practices leading to full merger of Jabong after the coming together of Myntra and Jabong
  • Hiring and building the HR COE teams with 20+ high performing team members
  • 2. Assistant Manager - HR
  • Regional Head - HR for South SCM (First mile & Last mile) for Myntra-Jabong
  • Re-hashing the HR Systems landscape for Myntra towards best-in-class employee experience
  • Moving the PMS cycle across from Excel to HRMS tool across function of Myntra-Jabong
  • Planning & Designing Employee Engagement Framework / Compliance Framework for SCM
  • Salary benchmark for Compensation benefits for SCM
  • Designing Learning & development framework includes Assessment centre for Myntra-Jabong
  • 3. Assistant Manager - HR
  • Regional Head - HR for South & West Region for First mile, Last mile & Customer Care for Myntra-Jabong
  • Performance Management System cycle across function of Myntra-Jabong
  • Designing & implementing the Incentives for Filed Work forces include Delivery boys, QC Assistants & Customer care agents.
  • Introducing the HRMS tools / Data transformation /Bio-metric installation for better Attendance Management System (AMS).
  • Managing the ER issues includes localities, Political groups, Police Dept, Labour Dept etc.
  • Annual Compensation & benefits benchmark for the SCM divison.
  • Designing the Compliance & Employee Engagement Framework across functions of SCM division.

Slk

Senior Executive - Human Resources

Jul 2012Sep 2014 · 2 yrs 2 mos · Bengaluru, Karnataka, India · On-site

  • Part of hiring team (Handling a team size of 2) July 2012 to Mar 2013
  • Technical hiring positions closed – Developer, Java, Testing, Dot, ETL skills (Informatica, Data stage, SSIS, Cognos) ERP’s (Oracle App’s, SAP), Project managers, Program Managers, Business Analysist, Solution Architect & Enterprise Architect, Delivery Heads.
  • Part of HR Operations (Handling a team size of 2) Mar 2013 to Sep 2014
  • Taking care of Employee Life cycle Management for the Group Companies
  • Responsible for HR Strategies, Defining & Driving Key HR Initiatives, HR Operations, Employee Engagement, Performance Management, Employee Benefits, Policies & Automation, Internal Audits and Statutory Compliance.
  • Also managed Compensation & Benefits for 2+ years and was instrumental in setting-up & managing Immigration function, enabling Business & Work Visas (H & L Visas) for the US for almost 2 years.

First american (india)

Lead - Human Resource

Jan 2010Jun 2012 · 2 yrs 5 mos · Bangalore Urban, Karnataka, India · On-site

  • Part of HR Operations
  • Taking care of Employee Life Cycle Management (On-boarding, Induction, Filing, Employee Benefits, BGV & Exit.

Cgi

Training Coordinator

May 2009Jan 2010 · 8 mos · Bangalore Area, India · On-site

  • TNA, on the day training coordination, calendar managemnt, MIS

Accenture

Training Coordinator

Nov 2006Mar 2009 · 2 yrs 4 mos · Bangalore Area, India · On-site

  • Roles and responsibilities:
  • Releasing the Calendar & Nomination Management.
  • Vendor Management & Operation Management
  • Preparing Monthly, Quarterly & annually reports for all the Entities of Accenture
  • Handing Induction / Culture Alignment Workshop / Seminars for Senior Management Team
  • Organising the Induction & Culture Alignment Workshop for all three entities of Accenture.
  • Faculty booking for all the three locations.
  • Releasing monthly & quarterly calendar & reports.
  • Maintaining attendance & feedback records.
  • On the day of training coordination.
  • Checking with the team whether the invite & prep calls are send to the faculty on the regularly.
  • Ordering the logistics on the quarterly basis
  • Anchoring welcome session on the day 1 & Q & A session on day 2 of induction
  • Tracker up-dation & My-learning batch completion
  • Creating sessions in My-learning
  • Cost tracker report
  • Complete & Non complete report on the monthly basis
  • Monthly accruals report for the finance team
  • Facilitating the session on Core values of Accenture, Facilities & Services, Ergonomics & Employee referrals.
HR Project ManagementTraining & DevelopmentTraining Coordination

Education

Indian Institute of Management, Calcutta

Executive Program in Human Resource Management — Human Resources Management and Services

Apr 2017May 2018

Indian Institute of Management Visakhapatnam

Executive Development Program in Strategic Human Resource Management — Strategic in Human Resource Management

Jul 2021Dec 2021

Indian Institute of Management & Engineering

Master of Business Administration - MBA — Human Resources Management and Services

May 2008Jun 2010

RBANM'S First Grade College

BBM — Finance

Jan 2002Jan 2005

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