Sachin Mount

CEO

Delhi, India6 yrs 10 mos experience

Key Highlights

  • Detail-oriented project management with a focus on customer satisfaction.
  • Strong background in customer service and team collaboration.
  • Proven ability to manage multiple projects effectively.
Stackforce AI infers this person is a Customer Service and Operations Specialist with experience in retail and project management.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Customer ServiceFashion Consulting

Other Skills

AdministrationCustomer InteractionCustomer SupportCommunicationInventory ManagementRecords ManagementInventory ControlRecord KeepingReport WritingMultitaskingMicrosoft PowerPointMicrosoft OfficeTechnical ReportsEnglishHigh Level Of Accuracy

About

With a Bachelor's degree in Biology from Himalayan Garhwal University, I bring a detail-oriented approach to managing multiple projects as a freelance professional. My work emphasizes delivering projects on time while maintaining high levels of customer satisfaction, showcasing precision and organizational skills. Previous roles, including a Fashion Consultant at United Colors of Benetton India and Guest Relations Executive at ISKATE Bird Group, strengthened my teamwork and customer service capabilities. Motivated by growth and excellence, I aim to contribute effectively to collaborative environments where precision and customer focus drive success.

Experience

6 yrs 10 mos
Total Experience
1 yr 9 mos
Average Tenure
--
Current Experience

Paytm

Senior Group Lead

Apr 2025Jan 2026 · 9 mos · Uttarakhand, India · Remote

Customer Relationship Management (CRM)Administration

Self-employed

Freelance

Feb 2023Mar 2025 · 2 yrs 1 mo · Uttarakhand, India · Remote

  • Managed multiple projects concurrently, ensuring timely delivery and
  • customer Satisfaction
Customer InteractionCustomer SupportCustomer Service

Career break

Professional development

Mar 2020Feb 2023 · 2 yrs 11 mos · Uttarakhand, India

  • I took intentional time off to focus on personal development, learning, or self-improvement. I did a few Excel courses to enhance my skills. Did a few freelancing work as well. Used the break to improve my communication skills, time management, and leadership abilities through self-paced learning. Overall, my career break allowed me to invest in my professional growth, and I am now eager to apply my refreshed skills and knowledge to new challenges.

Benetton group

Fashion Consultant

Jan 2018Jan 2020 · 2 yrs

  • Assisted customers with personalized product recommendations
  • Managed inventory levels and stock movement
  • Maintained client and sales records
Fashion Consulting

Iskate bird group

2 roles

Guest Relations Executive

Jan 2016Mar 2018 · 2 yrs 2 mos

  • Communicated new or amended procedures to relevant departments
  • in a timely manner
  • Provided upscale guest service experiences and respond to their
  • requests and questions
  • Demonstrated strong attention to detail and precision in all aspects
  • Entered data into the system with speed and accuracy
CommunicationCustomer Service

Relationship Executive

Jan 2016Jan 2018 · 2 yrs

  • Delivered professional guest service and issue resolution
  • Performed accurate data entry and documentation
  • Used MS Excel for record maintenance and reporting

Education

Himalayan Garhwal University

Bachelor's degree

Jun 2020Jun 2023

G.I.C | Dhauntri, Uttarkashi

Intermediate — PCB

Mar 2014Apr 2015

Maharaja Agrasen Himalayan Garhwal University

Bachelor of Science

GIC

High School Diploma

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