Oct 2023 – Present · 2 yrs 8 mos · Chennai, Tamil Nadu, India · Hybrid

• Expert in everything related to Talent, Culture and Organisation
• Freelance facilitator in Organisation Leadership, Managing through Managers, First Line Manager, Managing Self
• Coaching - Leadership, Executive, Career, Gallup Strength finder, Group / Individual
• Consultancy -Designing Learning architecture, Training Needs Analysis, Defining Org Vision, Mission, KPIs, Analysing and designing Org structure, Writing Job Description, Designing Employee Engagement frame work and tools, Assessment Centre, psychometric assessments, Measuring Training effectiveness

Jul 2015 – Oct 2023 · 8 yrs 3 mos · Chennai Area, India

• Played a pivotal role in establishing an academy to transition hi performing talent into
• emerging roles which is a key driver of organization change. Transitioned 108 non-tech
• operations associates into tech role in 2 years
• Successfully defined and established new functional competency matrix and launched
• role-based learning paths for 22 unique roles
• Essayed a stellar role in establishing new metrics to measure People Capability Score
• and capability maturity index.
• Showcased excellence in managing a training budget of USD 282K (INR 2.0 Cr+)
• Trained 14000+ on Lean Six Sigma Concepts and 2300 on SQL and Python technologies
• in 3 years. These training led to implementing 8400+ Kaizen ideas, 163 Lean Six Sigma
• projects saving hiring of 2100+ HC in 2022
• Designed and delivered a 9-month duration senior leaders’ program for 36 learners
• preparing them to lead multi domain teams
• Achieved training penetration of 98% with 78% Net Promoter Score in 2022
• Established a strategy to identify and prioritize learning needs of organization and create
• 3-year plan
• As a Bar Raiser conducted 800+ interviews and facilitated hiring of 430+ candidates
• Coached, mentored 18 senior leaders to success

Jan 2014 – Jul 2015 · 1 yr 6 mos · Gurgaon, India

• As Head of Learning and Development for Bharti Retail, I am responsible for creating a culture of learning that drives profitability.
• I manage -
• 1. Training need assessments
• 2. Designing and deploying appropriate training solutions that include technology, tools, programs or content.
• 3. Preparing and delivering the training calendar.
• 4. Analyzing training effectiveness and incorporating changes in strategy, infrastructure or process.
• Purpose is to develop leadership capabilities in Bharti Retail to drive a profitable growth

Jan 2012 – Dec 2013 · 1 yr 11 mos · Gurgaon, India

• As Head of Talent Development Retail at Bharti Walmart I am responsible to develop and deploy -
• 1. approprite methodologies for assessing training needs
• 2. approprite training solutions
• for the Retail Operations team in order to develop their leadership capabilities to run profitable stores across the country.
• Measure and evaluate training effectiveness

Nov 2008 – Dec 2011 · 3 yrs 1 mo · Gurgaon

• Responsibilities -
• 1. Partner and collaborate with business to identify training needs and provide appropriate training solutions.
• 2. Manage certification of all Operations leadership for role readiness.
• 3. Conduct Assessment centers and develop training plans

Aug 2007 – Nov 2008 · 1 yr 3 mos · Gurgaon, India

• Responsibility -
• Recruit and train Store associates in order to ensure adequate skilled manpower at the stores in the right time.
• Manage and develop vendors.
• Develop new channels to recruit and train associates in order to reduce cost and ensure consistent quality supply.

Oct 2006 – Jul 2007 · 9 mos · Jaipur

• Conduct Trainings for Store Operations associates including on boarding and refresher programs.

Nov 2001 – Sep 2006 · 4 yrs 10 mos · Jaipur

• Field Sales Officer -
• 1. Conduct and validate maket research studies and analyse data to propose viability and location of Petroleum Retail Outlets.
• 2. Manage Business Intelligence in the field
• Master Trainer -
• 1. Develop training content and certification process for Retail Outlet Associates on their technical skills
• 2. Conduct Train the Trainer programs
• 3. Conduct training sessions for Retail Outlet associates
• 4. Certify readiness of a Retail Outlet
• City Territory Manager / -
• 1. Propose and facilitate setting up of new Petroleum Retail Outlets
• 2. Develop and manage channel partners
• 3. Lead channel partners and Company Owned outlets to achieve sales targets

Feb 2000 – Oct 2001 · 1 yr 8 mos · Jaipur

• 1. Identify and develop a channel partner network sales and distribution of packed LPG cylinders in Rajasthan.
• 2. Facilitate identification of vendor and setting up of bottling plant plant for LPG cylinders.
• 3. Negotiate with transporters and design an effective distributor coverage plan in order to ensure cost effective logistics for cylinder supply.
• 4. Develop and deploy solutions for increasing customer base.
• 5. Achieve sales targets.

Aug 1999 – Jan 2000 · 5 mos · Ahmedabad

• 1. Achieve sales and distribution targets
• 2. Identify and develop channel partners
• 3. Design and implement promotion schemes in order to achieve sales targets.
• 4. Launch new products.
• 5. Develop and deploy Daily Route Coverage Plan

Oct 1995 – Jun 1999 · 3 yrs 8 mos · Mehsana, Baroda, Rajkot

• 1. Achieve sales and distribution targets
• 2. Identify and develop channel partners
• 3. Design and implement promotion schemes in order to achieve sales targets.
• 4. Launch new products.