Samrat Banerjee

Program Manager

Gurugram, Haryana, India4 yrs 7 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Proven track record in program and project management.
Expertise in business growth and operations management.
Strong leadership and negotiation skills.

Stackforce AI infers this person is a versatile professional in the Food Delivery and Operations Management sectors.

Contact

Skills

Core Skills

Program ManagementProject ManagementBusiness GrowthOperationsData AnalyticsBusiness Development

Other Skills

Business StrategyDecision-MakingProblem SolvingGo-to-Market StrategyTeam LeadershipCross-functional CoordinationData AnalysisBusiness AnalysisStrategic PlanningJiraMixpanelSales ManagementSalesDigital MarketingCity Management

About

A quick learner, innovator, problem solver and a business enthusiast. Currently working as an Associate Program Manager at Zingbus. I have companies like Zomato, Nobroker.com, Urban Company, Times Group, and Unacademy in my portfolio. I want to pursue my career in an organization which has wonderful working environment, where I will get ownership of my work, able to apply my knowledge and skills through hard work and which provides opportunities to prosper. Key Skills: o Relevant working skills: Program management, GTM Strategy, Growth management, key accounts management, operations management, category management, project management, data analysis, business analysis, business development, marketing, stakeholders management. o Technical skills: Basic Computer Applications, MS Office (MS Word, MS Excel, MS Power Point), SQL, Sales Force (Basics),Photoshop, Lightroom(Basics), Dashboard Management. o Interpersonal Skills: Leadership, negotiation, public speaking & relationship management, team work. presentation, quick decision making ability to work under pressure, organizing event, time management, dealing with difficult situation in life and work SAMRAT BANERJEE 8927257577 samratbba17@gmail.com

Experience

4 yrs 7 mos

Total Experience

1 yr 1 mo

Average Tenure

1 yr 6 mos

Current Experience

Zingbus

2 roles

Program Manager

Promoted

Apr 2026 – Present · 2 mos · Gurugram · On-site

Program ManagementProject ManagementBusiness StrategyDecision-MakingProblem SolvingGo-to-Market Strategy+2

Associate Program Manager

Dec 2024 – Apr 2026 · 1 yr 4 mos · Gurugram · On-site

Taking care of New Initiatives & Demand excellence

Program ManagementProject ManagementData AnalysisBusiness StrategyBusiness AnalysisStrategic Planning+3

Zomato

Growth Manager - Supply Team

Feb 2023 – Dec 2024 · 1 yr 10 mos · Jaipur, Rajasthan, India · On-site

Department - Online ordering
Roles & Responsibilities:-
o Building the online ordering category in Udaipur city by working on supply management, acquisition, operation management, stakeholder management, growth management, market analysis and P&L management for the portfolio.
o Handling 230+ restaurants (Vendors) with 2200+ daily & (63000) monthly orders and manage the monthly revenue of 2.95 cr per month.
o Managing the monthly ads target of Rs 1500000 by maintaining growth and relationship with the MX and finding new opportunities
for expansion.
o Managing various projects for the city like – CMPO, Win-back, Affordability, Locality launching, GOAT Restaurants acquisition for managing the cost and making the business profitable.
o Acquiring new restaurants on the Zomato online ordering platform, building supply for the city, maintaining visibility on the platform,
and improving the P&L of the city by increasing the number of orders and revenue.
o Making new strategies for the restaurants for growing their business in terms of orders and GMV.

Sales ManagementSalesDigital MarketingBusiness GrowthOperationsBusiness Analysis+12

Nobroker.com

Operations Specialist

Jun 2022 – Feb 2023 · 8 mos · Gurugram, Haryana, India

Department- Homestore - Cleaning Category
o Working on NPS & Quality.
o Working closely with 250+ Px.
o Handling Cx & Px escalations.
o Onboarding ,Mapping, Hub Tagging for service partners in Gurgaon, Noida, Ghaziabad, Greater Noida, Faridabad Delhi.
o Managing supply for High Requests in Delhi NCR.(demands).

Microsoft ExcelData AnalyticsNet Promoter ScoreOperationsCommunicationProblem Solving+6

Urban company

2 roles

Associate

May 2021 – Dec 2021 · 7 mos · Gurugram

Dept : AC, Men’s Grooming, Painting
Responsibilities: -
1. Working on SOP adherence
2. Handling professional on-boarding (6-7 Office Walk-in/Day)
3. Making sure professionals are downloading the Urban Company partner app and creating accounts
4. Making a strong pitch to make them join Urban Company.
5. Daily 150-200 Outbound Calls & taking proper follow ups.
6. Working as a Co-team Leader in central onboarding team (painting)
7. Maintaining Proper Communication & Relationship with partners.

OperationMicrosoft ExcelCommunicationBusiness DevelopmentVendor ManagementTeam Management+5

Operations Intern

Jan 2021 – Apr 2021 · 3 mos · Gurugram

Responsibilities :
Managing day to day responsibilities. Working with audit team and monitoring quality of partners & calling list of customers to get maximum recharge on regular basis. Working on re-training of professionals & maintain public relation with clients.

Business DevelopmentVendor ManagementOperations ManagementTeamwork

Unacademy

Intern

Apr 2021 – Sep 2021 · 5 mos · East region

I am worked at Unacademy as the campus ambassador(intern). I am here to give career guidance and help students / aspirants in providing all the details related to the upcoming batches and courses in Unacdemy.
My code : UCI_samratbanerjee

Digital MarketingAdvertisingBusiness DevelopmentSocial Media Marketing

Delton cables

Sales And Marketing Intern

Oct 2020 – Nov 2020 · 1 mo · Faridabad, Haryana, India

Responsibilities :-
o Maintaining Relationship and communication with Dealers, Distributors and Contactors and Organizing Sales network.
o Data mining .
o Generating new ideas of Marketing and Making new customer.
o Making Reports about sales.

SalesBusiness-to-Business (B2B)MarketingAnalytical SkillsTeamwork