Dec 2025 – Present · 6 mos

• Over the next phase of my journey at Progress, I transitioned into an IT Product/Program Manager role, taking broader ownership of core IT services and platforms that power how we operate, scale, and stay secure. While these are not end customer‑facing products, I approach them with a product mindset—clear ownership, roadmaps, and outcomes that matter to the enterprise stakeholders which are practically our consumers / clients of the service. Here are a few areas I’ve been focused on:
• 🧭 Core IT Services as Products
• Took end‑to‑end ownership of foundational IT services, shifting from project‑centric delivery to sustained service ownership. Defined direction, priorities, and success measures with a strong focus on reliability, usability, and business impact. From a service perspective, strengthening governance, cost visibility, and operational discipline. Introduced clearer prioritization and accountability models to improve day‑to‑day operability and long‑term sustainability.
• 🏗️ Infrastructure & Platform Foundations
• Provided product‑style ownership for critical infrastructure and platform services, ensuring clarity across roadmaps, dependencies, and delivery cadence. Focused on strengthening core foundations while enabling ongoing modernization initiatives.
• 📊 Enterprise Portfolio & Execution Enablement
• Continued contributing to enterprise portfolio management and OKR alignment, helping connect strategy to execution across IT and business initiatives. Supported prioritization, dependency management, and planning across multiple domains.
• 💡 What Drives Me
• Ownership. Clarity. Outcomes. I’m motivated by building strong, well‑owned core services that scale, reduce friction, and enable teams across the organization to deliver with confidence.

Oct 2023 – Nov 2025 · 2 yrs 1 mo

• Over the past two years, I’ve had the privilege to lead and contribute to several high-impact initiatives that are reshaping how we operate and deliver value across the enterprise. Here are a few milestones I’m proud to share:
• 🔐 Single sing-on (SSO) Migration
• Led the seamless transition of our identity platform, ensuring zero disruption to users. This project demanded deep coordination, proactive stakeholder engagement, and a customer-first mindset — values I strive to uphold in every initiative.
• 📞 Telephony System Migration
• Successfully led the decommission of legacy systems and integrated modern telephony solution, improving operational efficiency and reducing costs. Navigating technical complexity while delivering on time was a true team effort.
• 🏢 Data Center Migration
• Established clear ownership and cadence for one of our most critical infrastructure shifts. With strategic planning and transparent communication, we laid the foundation for successful application migrations starting that took 10 months of preparation.
• ☁️ Cloud Governance & Optimization
• Drove improvements in resource visibility and cost management through robust tagging strategies. Tackled challenges head-on with grit and precision, enhancing our cloud operations significantly.
• 📊 Enterprise Portfolio Management Expansion
• Contributed to the EPMO expansion and OKR alignment efforts, helping teams across the business connect strategy to execution.
• 💡 What Drives Me
• Ownership. Clarity. Resilience. Whether it’s leading migrations, enabling governance, or supporting strategic programs, I’m passionate about building systems that scale and empower teams to succeed.
• #DigitalTransformation #CloudStrategy #EnterprisePortfolioManagement #Leadership #Progress #BusinessServices #EPMO #Azure #AWS #Anywhere365 #RackspaceMigration #CloudGovernance #OKRs #Teamwork