Kaitlyn Elio

Business Development Executive

United States7 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in maintaining project timelines and client communication.
  • Strong background in Public Relations and International Business.
  • Proven ability to streamline processes and enhance client satisfaction.
Stackforce AI infers this person is a B2B Account Support Specialist with expertise in project management and customer service.

Contact

Skills

Core Skills

Customer SupportProject ManagementSalesCustomer ServiceData EntryTraining Development

Other Skills

Microsoft ApplicationsProblem SolvingBusiness-to-Business (B2B)International SalesSkill DevelopmentSales ProcessesSalesforce.comOracle CRMSoftware ContractsMicrosoft ExcelSalesforce LightningSAP ERPTeam Building

About

At Computacenter US, our team excels in maintaining project timelines, ensuring the delivery of products and services aligns perfectly with client specifications. With a background in Public Relations, Advertising, and Applied Communication from St. John’s University, and studies in International Business at the University of Tampa, my approach is rooted in clear communication and global business acumen. My core competencies in problem-solving and B2B relations have been instrumental in streamlining processes and enhancing client satisfaction. In collaboration with colleagues, I have cultivated an environment where continuous learning and adherence to operational excellence drive our success in this dynamic industry.

Experience

7 yrs 9 mos
Total Experience
3 yrs 10 mos
Average Tenure
5 yrs 11 mos
Current Experience

Computacenter us

2 roles

Account Support Representative

Jul 2020Present · 5 yrs 11 mos · New York City Metropolitan Area

  • The Account Support Representative (ASR) communicates with clients on an ongoing basis regarding open and pending projects to maintain project timelines and ensure that proper delivery of all products and services is completed to client specifications. ASR’s will communicate regularly with client project and implementation teams, individual employees, and vendors regarding open requests, open quotes, escalated orders, and at risk projects. The ASR will develop and maintain forecasts and use operational knowledge to streamline processes, ensure workflow integrity, create and maintain databases relating to all aspects of historical deals, and execute other general administrative project management duties as needed.
SalesMicrosoft ApplicationsCustomer SupportProject Management

Account Support Representative

Jul 2020Present · 5 yrs 11 mos · New York City Metropolitan Area

SalesCustomer ServiceCustomer Support

Zebra technologies

Order Administrator

Jul 2018May 2020 · 1 yr 10 mos · Holtsville, New York, United States

  • Gained experience in data entry, customer service, and process adherence, using tools such as Salesforce and Siebel. Assisted in writing of ISO training processes and cross-training other teams on multiple software platforms used daily. Built relationships with third-party customers, supporting general software issues and inquiries in timely manner. Managed and prioritized tasks in proportionality to importance and deadlines. Oversaw recording data and tracking and filing orders. Corresponded with customers on regular basis regarding necessary training of data needed to place POs. Aided in Kaizen to train others on software tools.
Microsoft ApplicationsProblem SolvingCustomer ServiceData Entry

Education

St. John's University

Public Relations

Jan 2016Jan 2017

University of Tampa

Aug 2012May 2014

University of Tampa

International Business

Jan 2012Jan 2014

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