Dec 2022 – Present · 3 yrs 6 mos

• Owner. Delivering the best possible audio for your home theater.

Dec 2021 – Dec 2023 · 2 yrs · Austin, Texas Metropolitan Area

Oct 2020 – Dec 2021 · 1 yr 2 mos · Austin, Texas Metropolitan Area

• I'm excited to be leading two additional business functions as part of the Progress acquisition of Chef Software! Customer Technical Services is comprised of three functions: Global Sales Engineering, Global Professional Services, and Global Customer Architecture (the technical side of our Customer Success program). These three functions are the primary technical interaction path for our customers and prospects. The Customer Technical Services team is responsible for establishing a technical fit for our solutions with prospects, initial implementation of all Chef solutions for our customers, and delivering customer business outcomes in the short, mid, and long terms.

Jan 2019 – Oct 2020 · 1 yr 9 mos

Jul 2018 – Dec 2018 · 5 mos

Nov 2017 – Jun 2018 · 7 mos

• >110% attainment to date
• Successfully established new Central sales region
• Recruited and hired 4 presales resources (2 backfill + 2 net-new)
• Continually improving customer-facing practices and processes across a wide variety of areas including training, adoption, solution demo environments/processes, POCs/POVs, and professional services

Apr 2016 – Nov 2017 · 1 yr 7 mos

• > 100% attainment above plan
• Delivered ARR growth through existing account consumption as well as net-new account acquisition
• Developed new sales motion that has become the company standard go-to-market play

Sep 2011 – Mar 2016 · 4 yrs 6 mos · Austin, Texas Metropolitan Area

• 111% Average attainment over last 5 years
• HiPo Manager - 2015, 2016
• Selected to train Sales Reps attending New Hire - 2015, 2016
• Account base includes ~200 Enterprises/SPs in numerous sectors: Energy, Finance,
• Technology, Retail, Medical, & Transportation
• Successfully transitioned SE team from hardware to software-centric selling motion
• Drove extensive hardware/software POC activity across under-pen and existing account
• base achieving an 84% win rate at $1.3MM average deal revenue over 3 years
• Developed and drove strategic technical sales campaigns to protect and grow business
• year over year
• Proven history of recruiting and retaining top SE talent

Oct 2010 – Sep 2011 · 11 mos · Austin, Texas Metropolitan Area

• Achieved 105% attainment
• Architected data protection software and hardware solutions for enterprise accounts § Drove customer requirements to assist in RFP development and response
• Deployed non-traditional use-cases to creating net-new lines of revenue opportunity § Assisted fellow SEs with technical issues, sizing, and competitive situations
• Worked to improve TCE through active support and escalation management

Jul 2010 – Dec 2016 · 6 yrs 5 mos · Greater Houston

• Nomad Athletics LLC specializes in healthy living and a fitness-based lifestyle.

Oct 2009 – Oct 2010 · 1 yr · Austin, Texas Metropolitan Area

• Managed global team of 7 responsible for delivering the ni.com customer experience
• Improved inter and intra-department trust through increased transparency
• Initiated transition from traditional waterfall to DevOps-based web application culture
• Drove simplification of ni.com architecture to reduce footprint by ~%40

Apr 2005 – Oct 2009 · 4 yrs 6 mos · Austin, Texas Metropolitan Area

• Managed global data center consolidation program saving ~$6MM over 7 years
• Delayed $1.8MM data center expansion by 24 months through infrastructure optimization
• Reduced operating costs by ~$950K over 4 years via enterprise VMware implementation
• Reduced recurring costs related to system data protection by $500K over 5 years
• Improved average data recovery time by nearly 75%
• Reduced e-mail infrastructure systems overhead by 40%

Jan 2004 – Feb 2005 · 1 yr 1 mo · Austin, Texas Metropolitan Area

• Managed global and domestic projects for 4-member team
• Managed creation and execution of annual team budgets
• Reduced Oracle development refresh downtime by 91%
• Implemented co-location facility in Ireland including datacenter migration

Jun 2000 – Jan 2004 · 3 yrs 7 mos · Austin, Texas Metropolitan Area

• Designed and implemented data center for major manufacturing facility in Hungary
• Reduced Windows domain management overhead by 50%
• Reduced client maintenance/management overhead for Oracle 11i ERP systems
• Increased resiliency of Perforce SCM solution used in core product development

Jun 1999 – Jun 2000 · 1 yr · Austin, Texas Metropolitan Area

• Reduced Oracle Customer Merge (data integrity process) runtime by 87.5%
• Revamped customer invoices and enhanced company image through implementation of
• print layout software package