Apr 2019 – Sep 2021 · 2 yrs 5 mos

• Working with the business and HR COE's to reposition Xerox as a technology powerhouse.
• Responsibilities included assessing the state of human capital across the business and developing and implementing an HR strategy. Understanding the talent and performance within the business and determining how equipped and prepared each are for change, supporting business leaders in difficult decision making, offering guidance and counsel on organizational structure, communication, and attracting and retaining talent.
• HR M&A experience from diligence through integration.
• Standardized and streamlined processes for overall efficiency.

Feb 2016 – Feb 2019 · 3 yrs

• Provided strategic senior level HR consultative support in driving the human capital agenda to achieve operational excellence for several business units.
• Delivered a complete offering of HR services while partnering with all levels of leadership and management to drive business results that optimize talent, structure, process and culture.
• Collaborated with managers to resolve issues and develop HR strategies and solutions designed to increase performance and efficiency aligned with core values.
• Utilized HR reporting and analytics in generating insights and presenting findings back to the business, as well as tracking and disseminating key HR data
• Built credible relationships with key management, business stakeholders and peers globally
• Key partner providing HR related information for Technology Services Industry Associate (TSIA) audit and subsequent certifications within the Global Customer Success organization
• Successfully managed restructuring efforts while ensuring decisions are made without bias and communicated respectfully to impacted individuals
• Managed a wide range of stakeholders across HR and internal clients to achieve flawless execution of HR initiatives and annual processes
• Created talent programs for new and experienced hires to help develop their careers while meeting the overall needs of the business
• Delivered an exceptional Customer and Employee Experience to all organizations. Currently providing partnership to the World Wide Law, Global Customer Support and Success, and SaaS Operations organizations. Have previously worked with Product Development, IT, Marketing, Finance and Operations.

Jan 2003 – Feb 2016 · 13 yrs 1 mo

• Responsible for providing advanced level support and internal consulting to business and functional senior management client groups while guiding, developing and implementing strategic and tactical HR initiatives aligned to their business objectives.
• Provided advice and counsel to senior management on all human capital issues to ensure fair and consistent treatment. Executed on the strategic direction of HR, including implementation of high-value added HR processes, identify and assess emerging HR trends and advise on the potential impacts on the business. Partnered with all management levels in each business unit to drive business results that optimize talent, structure, process and culture. Collaborated with managers to resolve every day issues and develop short and long term HR strategies and solutions designed to increase departmental performance and efficiency aligned with CA's core values. Maintained a strong level of business literacy about the business' financial position, plans, culture and competition. Implement key performance management initiatives including: goal setting, mid-year and annual-review process, promotions, and talent review/succession planning program. Deliver a complete offering of HR services, establish organizational strategic plans and objectives, and manage the staffing function of the business. Facilitated resolutions of Employee Relations issues as they arise and ensure proper and complete documentation. Utilize HR Analytics to provide data to senior business partner including but not limited to performance and turnover. Mentor others on the HRR BP team. Promote business ethics and CA core values in all efforts.
• Responsible for overseeing the Associate Software Engineer Campus Hiring Program from Recruitment and onboarding to continuing retention activities.

Jan 2003 – Aug 2006 · 3 yrs 7 mos

• Began recruiting entry level positions in the Development Finance organizations and then grew to staff strategic departments including WW Finance, Internal Controls, WW Quality and Excellence, and Internal Audit. Assisted in the creation of Hire Smart Behavioral Based Interview Training for Finance organization.

Sep 2002 – Jan 2003 · 4 mos

• Was the sole HR employee responsible for all HR functions of 260 employee company. Developed and implemented effective recruiting strategies to onboard high caliber candidates for both experienced and entry level positions. Revised employee handbook and began rewriting employee policies. Evaluated performance appraisal process and developed a more effective program including goal setting.

Sep 2000 – Sep 2002 · 2 yrs

Aug 1999 – Sep 2000 · 1 yr 1 mo

Jan 1996 – Jan 1999 · 3 yrs