Dec 2017 – Aug 2019 · 1 yr 8 mos · Sofia, Bulgaria

• Business Development – Owned a portfolio valued at 850K per month, across an average of 190 resellers. Managed the existing client business and built the portfolio by developing new leads into enduring client relationships.
• Customer relationship management – Managed the end-to-end sales experience for the portfolio of clients, increasing revenue by: strategically profiling their needs and providing tailor-made solutions to develop and strengthen partnerships (products recommendation, upselling/cross-selling, adjusted pricing, quotations, financing solutions proposals...).
• As the main point person with the reseller, vendor and Ingram micro department, I provided clear communication and output to successfully carry out customers projects.
• Strategy – Portfolio analysis by using CRM, analytical tools and customer feedbacks to engage pertinent campaign to stimulate sales, customer satisfaction and reactivating customers.
• Team Project – Being one of the first member of the Sofia team, I initially developed the project in close relationship with the existing France-based team, overcoming the challenges of remote sites through daily briefing (phone, email, video conference) and reporting.
• KPI Success – Consistently exceeded monthly targets for revenue, client reactivation and sales margins. — “Outstanding Performance Award - 06/2018” & “Team Award - 04/2019”

Jul 2015 – Aug 2017 · 2 yrs 1 mo · Greater Paris Metropolitan Region

• Business development and account management of selected foreign manufacturers in France and Europe. Complex sales in BtoB market.
• Integration of purchasing policies and sectorial opportunities in retail, appliance, automotive and aerospace industries etc.
• Generation of market studies, definition and implementation of the sales strategy, through prospection, lead nurturing, integration and customer follow-up.
• Customer relationship development with top-management and technical teams, involving business meetings and daily communication with customers and the factory.
• Risk based project management to ensure smooth production, products validation and timely completion of orders.
• Support for engineering, logistics and payment activities.
• Launch of marketing and communication campaigns (product listings, trade-show invitations, etc.).
• Weekly reporting, competitive intelligence, strategic monitoring.
• Management of interns and undergraduates.

Mar 2013 – Jul 2013 · 4 mos · Sofia, Bulgaria

• Final-year internship of Bachelor at BUSINESS FRANCE Bulgaria.
• Creation of the e-book "Le Guide des affaires Bulgarie" ("How to do business in Bulgaria"- 140 pages); includes micro-macro environment analysis, economic and legal entry mod outlook, sectorial opportunities and entrepreneurs' interviews established on the Bulgarian market.
• Sponsorship search through phoning and face to face meeting among local companies willing to increase their awareness.
• Generation of communication's contents for customers.

Apr 2011 – Jun 2011 · 2 mos · Paris La Défense

• Internship in the BtoB Department of SNCF Voyages, the French national railway company, performed at the headquarter in Paris.
• In charge of the project « Travel Manager» by creating and improving contents and tools for the forthcoming portal “Travel Manager”.
• Creation of products & services datasheets, including communication kits, presentations and pricing updates.
• Constant collaboration with the Marketing department to validate contents and make sure the new graphic identity is respected.
• Conduct of business meetings to promote and sell our web-based solutions to customer.
• Newsletters editing

Jan 2010 – Feb 2010 · 1 mo · Auxerre

• Internship in the furniture store company CONFORAMA.
• Assigned to the IT department, I was successfully in charge of selling products and services, along with providing the best customer satisfaction.

Aug 2009 – Aug 2009 · 0 mo · Auxerre

• Summer job in the kitchen of the Hospital Auxerre as a seasonal agent. Preparation and distribution of meals, maintenance, etc.
• (Also in July 2011 and 2014)