K

Kunal Singh

Director of Engineering

Bengaluru, Karnataka, India8 yrs 11 mos experience

Key Highlights

  • Achieved 30-40% increase in client SQMs.
  • Implemented AI systems for enhanced product discovery.
  • Maintained 90%+ client retention rate through strategic alignment.
Stackforce AI infers this person is a SaaS and E-commerce expert with a strong focus on project management and client success.

Contact

Skills

Core Skills

Project ManagementClient SuccessProduct DiscoveryDigital MarketingData AnalysisEmail Marketing

Other Skills

Workflow DesignAutomationAI-powered SearchA/B TestingSEOCustomer Experience ManagementFraud DetectionEmail Campaign ManagementGo-to-Market StrategyInside SalesSearch Engine Optimization (SEO)Catalog UnderstandingLead GenerationE-CommerceNew Product Ideas

About

As Project Head – Delivery at Thyleads, Kunal leads the strategy and execution of client projects, ensuring outbound campaigns consistently deliver measurable growth and high-quality, sales-qualified meetings. Previously serving as Project Manager (July 2024 – July 2025), he built a strong foundation in workflow design, automation, and client success. He successfully managed 25+ client projects across SaaS, EdTech, and Consulting, achieving: 🚀 Consistent 30–40% increase in client SQMs through optimized workflows. ⚡ Reduced onboarding-to-launch timelines by 25% via automation and process enhancements. 🤝 Achieved 90%+ client retention rate through strategy alignment and long-term partnerships. 🔍 Implemented data-backed systems using Smartlead, Instantly, Clay, and Make.com, enabling campaigns to scale with high precision. 🔹 What Sets Us Apart: We don’t just generate leads—we design and execute hyper-personalized outbound strategies that leverage AI, automation, and deep ICP research. This allows us to scale campaigns efficiently while maintaining high relevance and ROI.

Experience

8 yrs 11 mos
Total Experience
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Average Tenure
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Current Experience

Thyleads

2 roles

Head of Project-Delivery

Promoted

Jun 2025Present · 1 yr · Bengaluru, Karnataka, India · Hybrid

Project Manager

Jul 2024Aug 2025 · 1 yr 1 mo · Bengaluru, Karnataka, India · Hybrid

Workflow DesignAutomationClient SuccessProject Management

Unbxd inc., a netcore company

Ecommerce Consultant

May 2023Jul 2024 · 1 yr 2 mos · Bengaluru, Karnataka, India · Hybrid

  • Drive the implementation of AI-powered search and recommendation systems, significantly improving the product discovery process for numerous e-commerce sites.
  • Lead A/B testing initiatives to identify successful strategies, achieving a 30% uplift in AOV across client websites.
AI-powered SearchA/B TestingDigital MarketingSEOCustomer Experience ManagementProduct Discovery

Paypal

Analyst

Mar 2020Jun 2022 · 2 yrs 3 mos · Greater Bengaluru Area · On-site

  • Analyzed transaction data to identify fraud trends, reducing chargebacks by 20% and improving customer trust.
Data AnalysisFraud DetectionCustomer Experience Management

Flipkart

Email Marketing Specialist

Sep 2017Jan 2020 · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

  • Managed email campaigns that resulted in a 25% increase in engagement rates and contributed to higher customer retention.
Email Campaign ManagementCustomer Experience ManagementEmail Marketing

Convergys

Billing Analyst (AT&T)

Mar 2017Sep 2017 · 6 mos · Bengaluru, Karnataka, India

Teleperformance

Amazon Seller Support Executive

Jun 2016Mar 2017 · 9 mos · Jaipur Area, India

Education

St. Xavier's College of Education

Jan 2012Present

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