Siana Radnev, PMP®

Project Manager

Sofia, Sofia City, Bulgaria8 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in driving operational excellence in sales processes.
Proven track record in project management and stakeholder engagement.
Skilled in developing data governance frameworks for marketing.

Stackforce AI infers this person is a Marketing Operations and Sales Optimization expert with strong project management capabilities.

Contact

Skills

Core Skills

Project ManagementProgram ManagementData AnalysisSales Process OptimizationOperations Management

Other Skills

Senior Stakeholder ManagementBusiness Process ImprovementCross-functional CoordinationPerformance AnalyticsQuality ControlBusiness StrategyProject PlansSales Territory ManagementKPI ImplementationTimelinesProblem SolvingSoftware ImplementationBusiness DevelopmentSolution ImplementationHandle Multiple Projects

Experience

8 yrs 6 mos

Total Experience

2 yrs 10 mos

Average Tenure

3 yrs 5 mos

Current Experience

Progress

4 roles

Senior Project Manager, Marketing Operations

Mar 2025 – Present · 1 yr 3 mos

As a Senior Project Manager in Marketing Operations, I lead strategic projects that enable data-driven decision-making and operational excellence across Funnel Operations, Campaign Operations, and Technical Architecture teams. My work focuses on optimising processes, enhancing reporting capabilities, and delivering actionable insights that support global marketing programmes.
I specialise in building scalable frameworks for marketing data governance, reporting automation, and performance analytics, ensuring stakeholders have accurate, timely insights to inform strategy. In addition, I support campaign operations and technical architecture teams, aligning complex requirements with streamlined solutions that improve efficiency and collaboration.
Key strengths include stakeholder engagement, process improvement, and cross-functional leadership. With a proven ability to manage high-impact projects in dynamic environments, I am passionate about creating systems that empower marketing teams to leverage data, technology, and operational best practices for measurable success.

Project ManagementProgram ManagementSenior Stakeholder ManagementBusiness Process ImprovementCross-functional Coordination

Global Sales Operations, Principal

Promoted

Dec 2023 – Mar 2025 · 1 yr 3 mos

Dedicated to driving excellence and efficiency in every facet of the sales processes. Empowering the sales force, streamlining operations and maximising revenue generation.
Domains of expertise:
QBR Business Owner
SalesLoft Business Owner
Tableau Corporate Reporting, Data Analysis & Data Management
L2O support
Salesforce, 6sense expertise
Sales Ops Business Partner to internal business unit’s Sales, Finance, DemGen and D&A functions
Sales Ops Business Partner to Marketing Ops
Team backlog maintenance
Project Management via Jira, Asana
Senior Stakeholder Management
Sales Process Optimisation
Sales Coverage Model and Territory Planning
KPI & Sales Metric identification & implementation

Quality ControlBusiness StrategyProject PlansData AnalysisBusiness Process ImprovementSenior Stakeholder Management+17

Global Sales Operations, Senior

Dec 2022 – Nov 2023 · 11 mos

Quality ControlProject PlansTimelinesProblem SolvingBusiness DevelopmentHandle Multiple Projects+8

Senior Sales Ops Analyst, DevTools

Sep 2022 – Dec 2022 · 3 mos

Quality ControlProject PlansTimelinesProblem SolvingBusiness DevelopmentHandle Multiple Projects+8

The stars group

CRM Promotions Operations Specialist

Dec 2021 – Sep 2022 · 9 mos

Quality ControlTimelinesProblem SolvingMicrosoft ExcelBusiness Relationship ManagementOperations+1

Onprocess technology

4 roles

Senior Supervisor, Operations - Cisco Systems, Inc.

Promoted

Apr 2021 – Dec 2021 · 8 mos

Managing Cisco FACT Global, Backorder EMEAR, Asset Recovery EMEAR Supervisor
Employees managed: 15
KPI/SLA management, revamp, implementation
Managing operational activities for the LOBs
Action planning and improvements delivery
Hiring and onboarding
Stakeholder Relationship management
LOB expansion management & implementation
Process, project & problem management
Global Analytics Project SME
Project leadership
MBR/QBR Creation & delivery
Mentoring & coaching direct reports (1 supervisor, 1 Project Lead, 3 SMEs, 2 Duty Managers, 1 Business Analyst, 8 agents)
Backup to Operations Manager

Quality ControlProject PlansTimelinesProblem SolvingBusiness DevelopmentHandle Multiple Projects+8

Supervisor, Operations - Cisco Systems, Inc.

Oct 2018 – Apr 2021 · 2 yrs 6 mos

Managing Cisco Asset Recovery, Special Collections, Receiving EMEAR & FACT Global
Employees Managed: 20
Tracking & monitoring KPI/SLA
Managing operational activities for the LOBs
Action planning and improvements delivery
Hiring, on-boarding, coaching and mentoring direct reports
Stakeholder Relationship management
Driving LOB expansion
Process, project & problem management
Global Analytics Project SME
MBR/QBR PPT Creation & delivery
Peer mentoring
Acting as effective backup to Operations Manager

Quality ControlProject PlansTimelinesProblem SolvingBusiness DevelopmentHandle Multiple Projects+8

Subject Matter Expert - Cisco Systems, Inc.

Promoted

Mar 2018 – Nov 2018 · 8 mos

Subject Matter Expert for Cisco Asset Recovery EMEAR
Escalation & feedback handling
Acting as effective backup to Supervisor

Quality ControlTimelinesProblem SolvingMicrosoft ExcelLeadershipOperations+1

Asset Recovery Relationship Manager - Cisco Systems Inc.

Jul 2017 – Feb 2018 · 7 mos

Delivering customer operations, relationship management in asset returns for key
global accounts & EMEAR regions (AT&T, NCR, IBM,
North & South Europe)
Responsibilies:
Conducting thorough investigations into outstanding equipment return delays;
Resolving complex issues and disputes via an analytical systematic customer-company oriented cooperation;
Drawing up detailed diagnostic weekly reports overviewing the applicable data into the accounts managed;
Providing resolution to incoming queries
Strategic follow up and completion resulting in a favourable to all sides conclusion to taxing matters.

Quality ControlTimelinesProblem SolvingMicrosoft Excel