Tom O'Connor

Product Manager

Ireland29 yrs 5 mos experience

Key Highlights

20+ years in B2B SaaS product leadership.
Delivered multimillion-dollar savings through product transformations.
Expert in aligning product strategy with business goals.

Stackforce AI infers this person is a SaaS product leader with extensive experience in enterprise applications and product management.

Contact

Skills

Core Skills

Product ManagementBusiness Strategy

Other Skills

AsanaValue Stream MappingEstablishing PrioritiesRelease NotesFeature PrioritizationObjectives and Key Results (OKRs)Strategic RoadmapsDevOpsScaled Agile FrameworkAgile LeadershipAha! Product ManagementJiraCloud ComputingSoftware Quality AssuranceSoftware Project Management

About

Senior product leader with 20+ years’ experience scaling B2B SaaS, cloud, and security products across global markets. I specialize in turning strategy into execution—defining product vision, creating, developing and leading high-performing teams, and delivering roadmaps that improve customer value, adoption, and business performance. I’ve led product transformations across enterprise environments, including consolidating fragmented SaaS platforms, improving operational efficiency, and delivering multimillion-dollar savings while building stronger foundations for growth. My approach combines strategic thinking, data-informed decision-making, and close cross-functional partnership across product, engineering, design, data, and go-to-market teams. I add the most value where companies need clear product direction, stronger alignment, and disciplined execution to scale products, teams, and outcomes

Experience

29 yrs 5 mos

Total Experience

Average Tenure

Current Experience

Progress

3 roles

Manager | Enterprise Applications | Product Management

Promoted

Dec 2024 – Dec 2025 · 1 yr · Hybrid

Led product strategy and execution for enterprise SaaS applications across Sales, Finance, and Customer Support & Success.
Defined and executed unified product strategy across enterprise SaaS platform; delivered $5M+ in savings while improving adoption and user experience through simplified, data-driven workflows.
Partnered closely with Engineering, Design, and GTM teams to align roadmap priorities with customer needs and business goals.
Built product management framework scaling across 3 BUs; introduced metric based roadmap and OKR cadence improving transparency and execution consistency.
Led cross-functional prioritization efforts across three business units, engaging directly with executive leadership to resolve conflicting priorities and ensure team focus on highest-impact initiatives.
Coached 5 product owners to higher impact roles; introduced data informed decisions and a culture of ownership.
Recruited and onboarded Product Owners and Business Systems Analysts, scaling the product team to meet evolving business demands.

AsanaProduct ManagementValue Stream MappingEstablishing PrioritiesRelease NotesFeature Prioritization+6

Principal Product Manager

Sep 2023 – Dec 2024 · 1 yr 3 mos · Hybrid

Owned end-to-end product strategy and roadmap for core SaaS platform workflows, driving cross-functional alignment across Product, Engineering, and Customer Success.
Drove cross functional initiatives aligning Sales, Finance, and Customer Support & Success.
Standardised Salesforce SaaS implementations, improving scalability and reducing duplication.
Leveraged product insights and customer feedback to prioritise high-impact features.

AsanaProduct ManagementValue Stream MappingEstablishing PrioritiesRelease NotesFeature Prioritization+8

Product Strategy / Transformation Lead

Mar 2022 – Sep 2023 · 1 yr 6 mos · Hybrid

Led enterprise-wide product discovery across 15 product lines, identifying fragmentation and optimisation opportunities.
Defined and delivered a consolidation roadmap reducing platforms by 50%.
Enabled scalable product delivery through improved operating models and prioritisation frameworks by assisting the CIO org with SAFe adoption, coaching PMs, POs and scrum teams.

AsanaProduct ManagementValue Stream MappingRelease NotesDevOpsScaled Agile Framework+4

Progress kemp

5 roles

Product Manager

Oct 2019 – Mar 2022 · 2 yrs 5 mos · Limerick, Munster, Ireland

Responsible for Kemp's LoadMaster Application Delivery Controller on all Platforms (Hardware, Virtual, Cloud/SaaS).
Within the context of SaaS I was focused on the definition of Cloud Infrastructure, Platform and Data Management, Security and Site Resiliency.
Key areas of focus:
Customer Engagement
Conducting customer interviews to gain valuable feedback on current thinking and future plans.
Analyzing product usage data to assist prioritization of new features and pain points to solve (Pendo,
Google Analytics and Call Home).
Marketing Partnerships
Working with Marketing on Go to Market (GTM) strategy and providing clear guidance on product and feature value propositions.
Creating/updating technical content (Marketing briefs, Technical Datasheets, Partner Webinars, Website updates) to increase customer retention and improve product adoption.
Cloud Platform Management
Responsible for Cloud P&L monitoring and reporting.
Ensuring Kemp's product offerings in AWS and Azure are aligned to the latest available technologies
on these platforms.
Publishing product releases on cloud platforms.
Introduction of new cloud platforms.
Working with DevOps to define Goals, Initiatives and high level feature definitions that will meet the
business requirements and achieve 99% SLA on new in development SaaS platform.

Product ManagementEstablishing PrioritiesRelease NotesFeature PrioritizationDevOpsAha! Product Management+1

Technical Product Manager

Feb 2018 – Oct 2019 · 1 yr 8 mos · Limerick, Munster, Ireland

Product Owner for Kemp's LoadMaster Product family and Kemp's Centralized Management Platform Kemp 360 Central.

Product ManagementEstablishing PrioritiesRelease NotesFeature PrioritizationDevOpsAha! Product Management+1

Senior R&D Manager, Core Products

Jan 2017 – Feb 2018 · 1 yr 1 mo · Limerick, Munster, Ireland

Responsible the Delivery of Core Products in Kemp.
Managing a team of 7 engineers to deliver Core product new features, enhancements and bugs fixes on time and of high quality.

Release NotesDevOpsJira

Product Delivery Manager

Promoted

Sep 2012 – Jan 2017 · 4 yrs 4 mos · Limerick, Munster, Ireland

Responsible for the Project Management of Software Development activities, in addition to Quality Assurance and Release Management of Kemp's products.

Release NotesJira

Software QA Team Lead

Feb 2012 – Sep 2012 · 7 mos · Limerick, Munster, Ireland

Responsible for all QA activities and for Release Management
Kemp is a leader in affordable server load balancer appliances and application delivery controllers tailored to meet the needs of businesses that rely on the Internet for e-commerce and business-critical applications. Kemp helps companies rapidly grow their business with 24/7 high-availability, better web infrastructure performance, scalability and secure operations – while streamlining IT costs.
Kemp’s LoadMaster products include Layers 4-7 load balancing, content switching, server persistence, SSL offload/acceleration, and application front-end capabilities (caching, compression, intrusion prevention system), plus one full year of product support – delivering industry leading price/performance value.

Release NotesJira

Tango telecom ltd

Software Test Engineer

Jul 2004 – Feb 2012 · 7 yrs 7 mos · Limerick, Ireland

Extensive Load & Performance Testing (SMS & USSD products):
Testing of MySQL database driven applications (VAS, SMS Broadcast)
Attended SUN/Oracle labs and IBM labs to benchmark on their hardware.
Comprehensive result recording, analysis and documentation of results.
Performance Test/Benchmark reports are customer visible
Recording of bugs in JIRA bug tracking tool
Experience working with the following Operating Systems:
Red Hat Enterprise Linux Server 6 (RHEL 6)
Fedora
CentOS 6.0
Solaris 10
Solaris 8
Windows 7
Windows XP
Experience of the full STLC:
functional, system, regression, performance and load
Maintenance of existing test plans and test scripts
Development of test specification and plans
Execution of the test plans
Interoperability Testing with other vendors
Lab Management:
Responsible for all equipment including ordering, installing and commissioning of new hardware.
Oversee booking of equipment
Maintenance of lab equipment
Responsible for reconfiguration of lab test servers for developers (network setup, SS7 configuration)
Experience working with the following servers:
A range of SUN servers including Blade servers
IBM Blade HS22 servers and BladeCentre chassis
HP Blade ProLiant BL460c G7 and c3000 chassis
HP ProLiant DL380 G7 rackmount server

Motorola

Software Development/Test Engineer

Aug 2001 – Jun 2004 · 2 yrs 10 mos · Cork, Ireland

Design, Development and Test of Software features and enhancements for the Electronic Mobile Exchange (EMX) range of products.
Involved in the creation and execution of Unit Test and Functional Area Integration Test (UT/FAIT) plans and suites.
Customer problem resolution.
Assessing software problems.
Performing detailed Root Cause Analysis (RCA)
Implementing and testing appropriate fixes.
Customer Support.
Call out team member for customer outage recovery
Functional Area Transition Team Member.