Jun 2022 – Jul 2022 · 1 mo · Remote

• Developed sales skills including: Prospecting methodologies, qualifying frameworks, phone/email outreach techniques.
• Introduced to sales technologies such as Salesforce, Outreach, LinkedIn Sales Navigator.

Aug 2021 – Aug 2022 · 1 yr

• Outreach to stakeholder through phone calls, emails, in person & remote meetings to build relationships and collaborations
• Research and assess customer base to target current and future needs aligned to organization’s policies
• Achieved 83% of triannual benchmarks for over 30 individual goals in one years time
• Facilitate collaborations with internal and external teams to improve processes and meet goals
• Effectively communicate to engage in conflict resolution by advocating for client and organization including collaborations with legal team
• Develop and launch 13 specialized learning campaigns that engage clients and bring value to their learning
• Optimize 13 learning campaigns through data collection and analysis of gains and losses and meet deadlines for reporting progress
• Utilize a learning management system to record and analyze data
• Manage daily schedules and operations as well as training for 3 teaching assistant personnel

Aug 2019 – Jun 2021 · 1 yr 10 mos · Brasilito, Costa Rica

• Built partnerships with community non-profit organization through fundraising campaign raising over $5,000 to aid over 204 individuals
• Enhanced marketing and operations of non-profit fundraising campaign through creating of video content, digital platforms, and social media resulting in aid increase to 29 more individuals than year prior
• Prepared presentation and conducted in person and virtual team meetings for 20-25 team members in collaboration with directors to improve workflow
• Facilitated collaborations with director and stakeholders including implementation of strategic growth plan and transition to remote working environment
• Oversaw event planning including management of calendars, budgets, fundraising and marketing for 150 participants
• Utilized Screencastify to demonstrate how to use digital platforms to 10-15 team members
• Managed budget and approved purchases of digital resources from TeachersPayTeachers platform

Aug 2017 – Jun 2021 · 3 yrs 10 mos · Brasilito, Costa Rica

• Researched and developed a new operations initiative, trained team of 25 for implementation, and maintained the system to improve culture of productivity and collaboration over a one year period
• Tailored weekly email communications to 36 stakeholders through use of illustrations and video resources so they were valuable to clients
• Designed, launched, and modified learning content aligned to organization’s priorities to meet diverse needs of 15-18 participants within an international population with various learning, cultural, and language backgrounds
• Piloted the design, development, and implementation of online learning courses including repurposing 10 weeks of written assignments to virtual assignments in 2 weeks time
• Hosted live video training for 18 course participants daily and conducted individual outreach
• Created and uploaded virtual learning video content to demonstrate the use of features in Google platforms
• Conduct onboarding for 22 new clients within a fast-growing organization
• Utilized learning management systems to record, organize and analyze gains and losses for 18 annual clients
• Participated in two-year reaccreditation process through examination of educational programs with a committee of colleagues from various departments

Aug 2015 – Jun 2017 · 1 yr 10 mos · Schaumburg, Illinois, United States

• Conducted outreach to clients through weekly phone calls to establish trust and rapport
• Designed and optimized learning campaigns for 24 participants aligned to organization’s goals in collaboration with team
• Collected and analyzed data on gains and losses in learning to inform future campaigns for 24 annual clients
• Promoted social, emotional, and academic success by building relationships with team and clients
• Managed and trained 1 teaching assistant personnel
• Actively reflected on professional goals and participated in professional development to further growth

Jun 2015 – Jul 2015 · 1 mo · Auckland, New Zealand

• Created interactive programming with a focus on understanding on honoring native cultures for 25 learners
• Established personal community service project to foster deep cultural understanding and appreciation

May 2015 – Jun 2015 · 1 mo · Auckland, New Zealand

• Created engaging math programming for 20 middle school learners to develop conceptual understanding
• Established personal community service project to foster deep cultural understanding and appreciation

Mar 2015 – Apr 2015 · 1 mo · Bedford, Indiana, United States

• Designed and implemented curriculum 12 learners with disabilities in collaboration with teaching team
• Attended meetings with stakeholders for individual education plans

Jan 2015 – Feb 2015 · 1 mo · Bloomington, Indiana, United States

• Used formative assessments to guide instruction and monitor learner progress
• Designed and implemented curriculum for 26 kindergarten learners in collaboration with teaching team

Jan 2012 – May 2012 · 4 mos · Bloomington, Indiana, United States

• Presented educational technologies to 20 undergraduate students and walked them through how to use each platform including Google Sites in a weekly 4 hour workshop
• Supported students individual questions and assisted them in solving technology related problems during workshop