Nov 2022 – Present · 3 yrs 7 mos · Little Rock, Arkansas, United States

• Operating Systems:
• Proficient in Windows (CLI, PowerShell, logging) and Linux (CLI, Bash).
• Knowledge of OS fundamentals, processes, libraries, Windows APIs, registry, and services.
• Experience with domain services, rights management, and Windows authentication.
• Scripting and Automation:
• Skilled in Python scripting for automation and cybersecurity tasks.
• Experience with Bash scripting for Linux systems.
• Networking:
• Understanding of networking concepts including switching, routing, and protocols.
• Proficient in using networking tools such as Packet Tracer and Wireshark.
• Knowledge of subnetting and logical network mapping.
• Cybersecurity Planning and Operations:
• Trained in planning and executing hunt missions and cybersecurity operations.
• Knowledge of the planning lifecycle, risk mitigation planning, and terrain identification.
• Proficient in MITRE ATT&CK framework for threat modeling and analysis.
• Experience with defensive cyber operations (DCO) and offensive cyber operations (OCO) tools.
• Incident Response and Risk Mitigation:
• Skilled in assessing and mitigating risks in cyber environments.
• Experienced in enabling system hardening and developing risk mitigation plans.
• Security Tools and Technologies:
• Proficient in using DCO and OCO tools, as well as SIEM solutions like Elastic Stack and Kibana.
• Experience with OSINT and OPSEC practices.
• Familiarity with Nessus for vulnerability scanning and Kubernetes for container orchestration.
• Attack and Defense Techniques:
• Knowledgeable in various cyber attack vectors including phishing, drive-by attacks, Active Directory (AD) exploitation, web attacks, DDoS, Man-in-the-Middle (MITM) attacks, VLAN hopping, and Network Access Control (NAC) bypassing.
• Skilled in developing and implementing defensive strategies against these attack vectors.

Apr 2022 – Oct 2024 · 2 yrs 6 mos · Fort Worth, Texas, United States

• Scanned, tested, and remediated issues based on SCAP scores, Nessus Security Center, McAfee Endpoint Servers, Splunk products, and other security tools as requested
• Configured, operated, and maintained DISA mandated Host-Based Security System (HBSS), and on
• components for Windows, Solaris, and Linux systems
• Monitored for and ensure Security Technical Implementation Guides (STIG) compliance, security, and
• performance
• Reengineered company’s systems setup, establishing automated server generation routines, optimizing
• system performance, installing upgrades/patches with Shavlik Ivanti and Yum, establishing system monitoring, and maintaining
• security protocols
• Administered Microsoft Windows Server (Active Directory/DNS), Microsoft Workstations, and network
• security devices for over 150 users across multiple networks
• Management of Local Group Policy
• Employed automated patch management tools on all components to the maximum extent
• Installed and assisted in configuration of required security software on the IS as required
• Assisted in incident response
• Analyzed changes to the information system to determine potential security impacts prior to change implementation
• Performed Back up and data recovery using Networker
• Ansible trained with basic knowledge of running the playbooks

Dec 2021 – Mar 2022 · 3 mos · Maitland, Florida, United States

• Technician in cybersecurity for support and help desk resolution, as well as application updates and maintenance for built-in library support.
• Assisting partners in adopting a zero-trust, default deny philosophy through application whitelisting policies.
• Providing instantaneous support to clients through live chat or Zoom sessions with instructions to use the ThreatLocker service in enterprise environments, assisting clients in securing thousands of endpoints in their networks.

Aug 2021 – Dec 2021 · 4 mos · Orlando, Florida, United States

• IT management professional, providing tech support for small businesses, researching new software for clients to ensure efficient and successful workflow.
• Managed security through Microsoft 365 admin, Cisco Umbrella, Calyptix, and Huntress for multiple clients.

May 2021 – Aug 2021 · 3 mos · White Springs, Florida, United States

• Handled 15+ support tickets with ServiceNow each week from team members, evaluated issues, collaborated with technical support and reached a resolution with user satisfaction.
• Assisted with Domain Migration and upgraded Cisco VOIP phones, Display Boards, and Dell PCs for 15 employees each week to maintain security standards.

Feb 2021 – Apr 2021 · 2 mos · Lake Mary, Florida, United States

• Represented Dell ProSupport handling tickets with Salesforce for 50 clients a week.
• Troubleshot software and hardware issues to clients over the phone.

Jan 2018 – Apr 2018 · 3 mos · Orlando, Florida, United States

• Obtained and built leadership skills helping the SLL program progress.
• Tutored mathematics to others in my class which helped them pass the class.

Jun 2017 – Feb 2021 · 3 yrs 8 mos · Orlando, Florida, United States

• Required to ensure accuracy in data entered which made me one of the top employees.
• Provided excellent customer service which contributed to their experience.