Mar 2015 – Sep 2015 · 6 mos · Tempe, Arizona · On-site

• Managed an established territory as a Major Account Executive, developing and expanding current and net-new customer relationships across multiple verticals. Drove new business through targeted campaigns, solution selling, and disciplined territory management—building pipeline, exceeding assigned revenue, and consistently growing the portfolio through outbound prospecting and social engagement.

Sep 2013 – Mar 2015 · 1 yr 6 mos

• Led national product and service launches with 100% effective sales and operational execution, developing field-ready policies, playbooks, and communications for U.S. sales teams. Designed and launched the Product Expert Program across national channels, aligning carriers and vendors to drive consistent execution and scalable sales enablement.

Dec 2010 – Sep 2013 · 2 yrs 9 mos

• Managed retail sales and operations for a single location, delivering consistent year-over-year revenue growth while leading and developing a 10-person sales team. Drove month-over-month B2B sales above target through active prospecting, coaching, and accountability, while preparing the team to sell new technologies aligned to company strategy.

Apr 2009 – Dec 2010 · 1 yr 8 mos

• Supported District Managers and field teams through training, mentoring, and market analysis, identifying improvement areas that drove opportunity growth. Partnered with corporate to deliver 100% data certification across 42 stores in AZ and NM, and developed tactical job aids to improve performance against emerging service targets.

Apr 2008 – Apr 2009 · 1 yr

• Created and published data literacy and technical documentation to improve sales effectiveness and accelerate field skill adoption. Designed and delivered targeted training programs for four indirect channel teams, strengthening product knowledge and driving field performance and growth.

Jul 2006 – Apr 2008 · 1 yr 9 mos

• Led the hiring, development, and performance of a 10-person retail sales team, consistently achieving store revenue, operational, and customer satisfaction targets. Met all sales and profitability goals while managing financials, inventory, and sales quality to drive growth and improve inventory accuracy.

Nov 2004 – Jan 2006 · 1 yr 2 mos

• Led the hiring, development, and performance of a 10-person retail sales team, consistently achieving store revenue, operational, and customer satisfaction targets. Met all sales and profitability goals while managing financials, inventory, and sales quality to drive growth and improve inventory accuracy.

Feb 2001 – Oct 2004 · 3 yrs 8 mos

• Handled POS cash and credit transactions while controlling shrinkage and maintaining inventory accuracy. Delivered consultative customer support and technical guidance, helping customers select solutions and consistently meet corporate sales targets.