Mar 2021 – Jun 2022 · 1 yr 3 mos · Markham, Ontario, Canada

• Participate in evaluating, recommending, implementing, and evaluating IT security of the new IT Infrastructure systems.
• Managed, trained and oversaw an overseas security operations team, keeping in mind North American culture and requirements
• Worked as part of a team to ensure that corporate data and technology platform components are safeguarded from known threats.
• Communicate effectively with customers, teammates, and management.
• Providing inputs on tuning and optimization of security systems & Staying up-to-date with emerging security threats.

Feb 2020 – Mar 2021 · 1 yr 1 mo

• Performed 3rd party Security Operations management on client site (to support SOC, SIEM and vulnerability scanning)
• Performed weekly vulnerability management reporting and other security adhoc reporting as required
• Managed ticket requests for IT teams for Security team requests and resulting from 3rd Party Security Operations ticket follow ups as required.
• Reviewed and analyzed security logs and reports from a variety of sources including security tools, servers, network devices and recommend and implement improvements for an improved security posture
• Performed system access reviews, audits and security administration activities
• Participated in the response to a security incident
• Performed monthly phishing campaigns
• Performed monthly red/blue exercises

Oct 2018 – Mar 2021 · 2 yrs 5 mos

• Responsible for supporting Finance, Supply Chain, and other various teams for D365 related administration roles and worked with stakeholders to propose and adopt best practices within Dynamics 365 for a Crown Corporation
• Understanding of Microsoft Dynamics 365 to drive improvements and identify areas for further improvement.
• Collaborated with different departments on specific access requests, implementation of roles, design and testing.
• Developed, tested, deployed and maintained various custom Roles, Duties, and Privileges as well as user access on the Microsoft Dynamics 365 platform.
• Developed roles on D365 keeping in mind with the concept of Security, to ensure that there is no possibility of users gaining access to data that they should not have access to.

Sep 2017 – Mar 2021 · 3 yrs 6 mos

• Responsible for the management of the Security, Network, Operations incidents and involved with the project management team regarding the setup/onboarding stages of multiple Clients.
• Apply threat intelligence principles, strategies, and goals using sources and methods utilized by Recorded Future.
• Reviewed over active SIEM Use Cases, and created a custom set of Unique Use Cases applicable to each Clients Environment.
• Used End Point protection tools such as Crowdstrike to perform end point malware analysis by identifying anomalies, abnormal patterns and reviewing network usage
• Proactively search for threat within customer’s environment looking for indicators of compromise (IoC)
• Review and analyze security and system events, alerts, reports, within the SOC
• Detect security issues, create incident manage problems until closure;
• Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues;
• Provide resolution plans for system and network issues
• Vulnerability Risk and Threat Identification Assessment: Qualys which involves Vulnerability identification on company Assets, Asset priority classification and coordination of patch management, and to create Vulnerability summarized reports for the client, to highlight the riskiest assets that needs to be worked on.
• Cyber Intelligence and Reconnaissance: Performed a daily analysis on the surface/deep/dark web identify any corporate data on clients.
• Monitored daily device asset updates along with monitoring, notifying or verifying device performance, availability and log data.
• Created monthly reports and provided client analysis Weekly/Monthly review meetings with high level members of end clients, summarizing the security and operational events of the previous period.
• Analyzed client phishing emails using sandbox tools and Threat Intelligence to research and determine the threat to the end clients.

Jun 2017 – Jul 2017 · 1 mo · Mississauga

• ●Worked on setting up, maintaining, and monitoring commercial servers, both new and refurbished.
• ● Wrote Technical Reports based upon topics such as: computer hardware, software and server
• optimization.
• ● Troubleshot hardware and network related problems.
• ● Built and deployed desktop computers, laptops and servers
• ● Set up office hardware equipment such as televisions, projectors, printers etc.

Aug 2016 – Jan 2017 · 5 mos · Brampton, Ontario

• Tested multiple different products such as computers, cell phones, drones, cameras and televisions
• Tested products to determine defective devices and performed repair / restoration of units
• Strong database skills as proven through reviewing data in preparation for sale on third party websites, such as ebay
• Performed checks for personal data, and ensured personal data is wiped following government standards
• Managed and trained 5 employees successfully instilling them with skills required for testing products
• Regularly surpassed daily productivity records of 25 units per day by 20%.

Jan 2016 – Apr 2016 · 3 mos · Mississauga, Ontario

• Assembled computerised commercial stoves, regularly beating daily productivity standards of 10 completed units by 20%
• Looked up and followed complex assembly blueprints during assembly of units
• Performed installation of sensitive computerised control boards, sensors, and display modules, and practiced safe ESD (Electronic Static Discharge) handling procedures

Dec 2015 – Jan 2016 · 1 mo · Mississauga, Ontario

• Responsible for organizing, packing, and classifying goods
• Performed data entry on the information of goods into stock information database
• Learnt and managed stock keeping database, keeping track of inventory inputs and outputs