May 2013 – Present · 13 yrs 1 mo · Buffalo, New York

• Manage, organize and arrange schedules
• Clerical Duties: Answer multiple phone lines; type reports, memos and letters
• Work with multiple insurance companies and doctors offices to work through discrepancies
• Trained and supported colleagues during new system implementations and upgrades.
• Assist patient issues and needs
• Ensured that team member responsibilities are defined and understood.
• Handled telephone inquiries.

Jun 2012 – May 2013 · 11 mos

• Help organize family events for the center.
• Assisted lead teachers with the daily activities, and weekly preparation
• Assisted the children with their daily curriculum
• Managed the children’s safety and whereabouts

May 2009 – May 2011 · 2 yrs

• Marketed different brands that were being promoted for that specific month
• Investigated and resolved customer concerns
• Assisted apparel representatives to sell and promote their brands throughout the store
• Organized and arranged the sales floor and merchandise