May 2015 – Mar 2020 · 4 yrs 10 mos · Washington D.C. Metro Area

• Provide strategic guidance to Gartner clients in the Investment, Enterprise, Technology Provider segments on IT Operations Management trends, technologies and best practices.
• Technology coverage areas include Network Performance Monitoring and Diagnostics (NPMD), Application Performance Monitoring (APM), Network Automation, Network Orchestration, Intent-based Networking, Algorithmic IT Operations (AIOps), Network Packet Brokers (NPB), Unified Communications Monitoring (UCM), IT Infrastructure Monitoring (ITIM), Cloud-Centric Monitoring and the intersection of NetOps and SecOps.
• Workstream Lead Analyst covering Technology Disruptions in IoT and the intersection of IT Operations and IoT.
• Conference speaker at Gartner Events, including Infrastructure and Operations Summits in Orlando, Sydney and Tokyo, and the Data Center Summit in Las Vegas. Speaking topics have included network performance disruptions, cloud monitoring, IoT's impact on I&O and future trends in monitoring.
• Author of numerous Gartner-branded research notes, and lead author of the NPMD Magic Quadrant.

Oct 2013 – May 2015 · 1 yr 7 mos

• Provide strategic technical guidance and leadership to Global 5000 enterprises and service providers in the areas of application performance management, network performance management and performance engineering
• Assist government, service providers and enterprises in improving the performance of their mission-critical network and applications, from monitoring to proactive troubleshooting and root cause analysis
• Host CxO level meetings with key prospects and clients to enable top-down deal development
• Direct competitive intelligence to enable field operations to stay ahead of emerging threats
• Direct strategy on key emerging technologies like cloud, network function virtualization and software defined networking

Dec 2012 – Sep 2013 · 9 mos

• OPNET Technologies was sold to Riverbed Technology in December, 2012 for $1.1B.
• Manage the Systems Engineering organization for the Riverbed Performance Management Division.

Apr 2001 – Dec 2012 · 11 yrs 8 mos · Bethesda, MD

• Founded and built the technical side of OPNET’s international business, resulting in significant revenue growth
• Manage the International Applications Engineering and Professional Services Department – team of 36 engineers spread over 12 countries
• Expert technical skills in application performance management, network performance management, capacity planning and infrastructure optimization
• Delivered training, demonstrations, RFPs/RFIs, supported Proof of Concepts and Evaluations of OPNET software and hardware
• Have applied technical and strategic expertise to hundreds of major enterprises, service providers and network equipment manufacturers all over the world
• Represented OPNET as a guest speaker at several industry conferences
• Found and trained partners to build an extensive global reseller channel
• Evangelized OPNET solutions into new territories and vertical markets
• Served as the technical liaison between Sales and R&D
• Career Progression:
• Applications Engineer, Central US (April, 2001 – July, 2001)
• Technical Director, UK Applications Engineering (July, 2001 – Jan, 2002)
• Technical Director, Applications Engineering (Jan, 2002 – June, 2006)
• Associate Vice President, Applications Engineering (June, 2006 – August, 2011)
• Vice President, Applications Engineering and Professional Services (August, 2011 – December, 2012)

Apr 2000 – Apr 2001 · 1 yr · Laurel, MD

• o Applications Engineering for Cidera’s broadcast satellite products; led to wide-scale acceptance of cutting-edge technology
• o Conducted technical work with major service providers and brought Cidera products into Latin America
• o Internal technical consultation for Operations, Business Development and Product Marketing efforts
• o Technical due diligence on merger and acquisition activity; led to $12M acquisition of a rival satellite provider
• (Cidera was a venture-backed Internet Satellite Distribution network provider, raising over $175 million in three rounds of financing)

Oct 1998 – Apr 2000 · 1 yr 6 mos · Germantown, MD

• o Provided pre-sales technical engineering to top-tier enterprise networks, designing cutting-edge satellite networks
• o Conducted network pilot tests and provided consulting services
• o Wrote software performance benchmarks, application notes, and white papers
• o Work resulted in seven-figure deal with BP Amoco Pipeline for a large satellite network deployment, among others
• (HNS is a provider of broadband satellite services, products, and network solutions, popular for its DirecTV brand.)

Jun 1995 – Oct 1998 · 3 yrs 4 mos · Houston, TX

• o Engineer for major cross-departmental hardware and software design projects
• o Hardware design of microprocessor-based systems, FPGAs, ASICs and board level circuits
• o Software design for Intel processors-based telemetry systems
• (Schlumberger Limited (NYSE:SLB) is the world’s leading oilfield services company supplying technology, project management and information solutions.)