Oct 2022 – Mar 2023 · 5 mos · United States

Feb 2022 – Oct 2022 · 8 mos

Nov 2020 – Feb 2022 · 1 yr 3 mos

May 2019 – Nov 2020 · 1 yr 6 mos · Dayton, Ohio

• Establishes networking environment by designing system configuration; directing system installation
• Infrastructure defining, documenting, and enforcing system standards.
• Maximizes infrastructure performance by monitoring performance.
• Troubleshooting infrastructure problems and outages; scheduling upgrades.
• Install, configure, and maintain network services, hardware, systems, and software for networks.
• Cisco Phone system maintenance and support
• Monitor network usages by employees and devices
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Undertaking routine preventative measures and implementing, maintaining and monitoring network security, firewall protection.
• Coordinate with vendors and other IT personnel for problem resolution
• Strong analytical abilities and professional office experience.
• Assist the system admin, help desk staff in problems that are beyond their scope or skill set.
• Analyzing and resolving faults from a system down
• Cisco ASA’s, wireless controllers, wireless access points, routers, and switches
• Cisco VOIP systems (Call Manager, Jabber, other Cisco voice components)
• Dell Enterprise Servers and SANs (DRAC, Boot from SAN)
• Windows, Linux, and Novell Servers
• Windows and Exchange Powershell
• Virtual Systems: VMWare and Hyper-v
• Troubleshoot DMVPN, IPSEC, HSRP, BGP, OSPF, 802.11, QoS

Jan 2019 – May 2019 · 4 mos · Dayton, Ohio

• Provide level 2 and 3 support for network infrastructure
• Analyze business requirements to develop technical network solutions
• Monitor Network Health with SNMP tools for operations, planning, and analysis
• Configure network switches, routers, and firewalls
• Develop test and implementation plans for various projects
• Dedicated layer 2 (VPLS, ELAN) and DMVPN circuit support

Jan 2018 – Jan 2019 · 1 yr · Columbus, Ohio Area

• Configure and implement network infrastructure including routers, switches, wireless AP controllers, firewalls, and context switching as break/fix or enhancement requests.
• Apply comprehensive knowledge and thorough understanding of concepts, principles, and
• technical capabilities.
• Investigate and resolve connectivity issues across LAN/WAN.
• Troubleshoot dynamic routing protocols such as EIGRP, OSPF, and BGP.
• Monitor network traffic including infrastructure performance to ensure high quality
• connectivity.
• Investigate and resolve vendor incidents through maintenance contracts.

Mar 2016 – Jan 2018 · 1 yr 10 mos · Dayton, Ohio

• Setup new users, manage enterprise VOIP Digium Switchvox phone system and enterprise backup solutions
• Configure and Troubleshoot network equipment including Cisco routers and ASA Firewalls, and Dell and Aruba Switches
• Support VMWare ESXi and other server operating systems including Windows and Linux
• Test and release patches of risks identified in Qualys Vulnerability Management System (VMS)

Oct 2015 – Mar 2016 · 5 mos · Cincinnati Area, Ohio

• Monitor and respond to enterprise network system error conditions.
• Manage, execute, log and report break/fixes changes, service requests and support activities of network gear including Cisco routers, switches, etc.
• Develop and follow documented processes and procedures to ensure infrastructure systems stability over reliable network activity.
• Maintain operational procedures, processes, and scripts.
• Provide usage, performance, service level, compliance and audit reporting.
• Implement, report, and monitor service upgrades (e.g. security fixes, etc.).

May 2013 – Oct 2015 · 2 yrs 5 mos · Dayton, Ohio Area

• Provide technical support to end users.
• Install and support the Discus Software products.
• Provide product training to sales reps and other customers.
• Provide product demos to prospective customers.
• Test new releases of the Discus Software Product Suite.

Jan 2009 – May 2013 · 4 yrs 4 mos

• Production Associate Duties
• Perform set up and maintenance to machines to achieve daily production needs.
• Evaluate quality control paperwork with an ISO 9001:2008 certified company.
• Arithmetic measurements with micrometers (calipers),different specialty gauges, and height gauges which required proper documentation on company control plans.
• Shipping and Receiving Duties
• Complete shipping and receiving paperwork
• Create purchase orders
• Customer relations on material in and out.
• Quality control with material certification forms on new materials that's about to be inventoried.

Mar 2005 – Jan 2009 · 3 yrs 10 mos · Dayton, Ohio Area

• Sheet metal, metal stamping, wire bending fabrication from customer blue prints for prototyping.
• Performed set-up and proper maintenance of production equipment including welders, CNC, and Bridgeport’s.