Amr Shehata — CEO
A results-oriented Customer Experience Expert with 15+ years of experience in delivering a whole end-to-end customer experience that will lead to a seamless journey, who understands the needs and motivations of customers to create customer experiences that drive loyalty. I drive and sustain customer-focused cultures and deliver measurable successes in the form of increased customer satisfaction and improved customer service.
Stackforce AI infers this person is a Customer Experience Leader in Fintech and E-commerce sectors.
Location: Dubai, United Arab Emirates
Experience: 13 yrs 8 mos
Career Highlights
- 15+ years of customer experience expertise.
- Proven track record in driving customer satisfaction.
- Strong leadership in customer-focused cultures.
Work Experience
Elevate (YC W22)
Head of Customer Support (2 yrs 6 mos)
Qattah Pay | قَـطّة باي
Customer Experience Manager (1 yr 2 mos)
Postpay
Head Of Customer Experience (2 yrs)
SIVVI.COM
Customer Experience Team Lead (1 yr 7 mos)
LG Electronics
Customer Experience Senior Associate (1 yr)
Samsung Electronics
Digital Services Advisor (2 yrs 1 mo)
Landmark Group
Customer Relation Team Leader (3 yrs 4 mos)
