Jun 2011 – Present · 15 yrs

• Review and interpret internal Operator, Supervisor and outside Police Agency reports to determine preventability for all accidents and incidents.
• Investigate all accidents and incidents involving District property and personnel.
• Interview all relevant witnesses for investigations.
• Interpret and administer District rules, policies and regulations, and implement discipline when needed.
• Write charge letters and commendations to employees as needed.
• Attend Labor Hearings as needed to represent the District in disciplinary cases as requested.
• Request, manage and review ALL video surveillance as needed from District vehicles and facilities as requested both internally and externally (Police Agencies)
• Work closely with external Police agencies with investigations both Internal and external involving District Equipment and/or personnel.
• Experience with highly confidential material, files and reports from both internal and external parties.
• Experience with managing and producing documentation for ALL video requests and provide documentation on final inquiries of said requests.
• Work closely with internal Risk, Legal and Claims departments with regards to determining liability and major accident investigation.
• Attend meetings as needed to develop strategies and policies to improve employee performance and moral.
• Understand and interpret Union By-Laws and work rules pertaining to mutually agreed upon Collective Bargaining Agreements.
• Experience reviewing employee personnel files and recommending discipline when applicable, based on such files and Union Collective Bargaining Agreements and Work rules.
• Experience with documenting and managing employee performance including attendance, performance, and public customer service complaints and commendations.
• Represent the District in Federal, Criminal, Civil court as needed for testimony regarding video surveillance and/or disciplinary actions for employees.

Sep 2006 – Jun 2011 · 4 yrs 9 mos

• Supervise Operators and operations of AC Transit district fleet revenue vehicles.
• Interact with employees and the public on transportation needs/demands.
• Respond to, and investigate, incidents/accidents involving district vehicles and personnel as needed.
• Observe employee compliance with rules and regulations set forth by the District.
• Submit written reports (incidents, accidents and performance reports, etc.) as needed.
• Evaluate employee production, document and initiate disciplinary actions and/or commendations when necessary.
• Observe service at various locations, such as schools and Bart stations, and suggest recommendations for service needs/demands.
• Perform minor repairs on District fleet vehicles in order to reduce Road calls.
• Interact with various internal departments involving daily activities/assignments with district vehicles.
• Utilize professional communication with outside agencies and all persons involved, such as Alameda County Sheriffs Department, Paramedics and various Fire Departments as needed in order to complete reports for the District's Risk Department.
• Utilize a computer and relative computer skills daily in order to organize and plan work day.
• Photograph important physical details/evidence when needed.
• Perform minor repairs on District Revenue Fare boxes.
• Qualified as an Operations Control Center (OCC) Dispatcher.
• Monitor various computer programs and equipment to ensure service goals are achieved.
• Answer calls from Operators, internal and external agencies, etc. and relay information as needed.
• Experience handling minor and major emergency situations.

Aug 1997 – Present · 28 yrs 10 mos

• Position reclassified from Assistant Transportation Superintendent to Incident Review Administrator.

Aug 1997 – Sep 2006 · 9 yrs 1 mo

• Responsible for overseeing 10-15 Maintenance personnel daily.
• Evaluate work load and distribute assignments according to available work force.
• Evaluate maintenance service requests and manage maintenance data, ensuring safety and mechanical integrity.
• Responsible for fleet yard check inventory, evaluating vehicles for use and communicating availability to appropriate personnel.
• Work in collaboration with Purchasing, Transportation and other maintenance divisions/departments such as Electronic Technicians, Body Shop personnel and Wheelchair Lift personnel in order to expedite necessary repairs on District Revenue vehicles.
• Utilize professional communication methods including e-mail and verbal contact to interact with internal agencies/departments such as Central Dispatch, Transportation Dispatchers, and Bus Operators and Maintenance personnel.
• Utilize professional communications and manage business interactions with external agencies and vendors such as Ford dealerships, Waste Management, Alameda County Sheriffs Department and Chevron representatives.
• Experience with Fleet Management computer software and principles. (Ellipse Explorer)
• Diagnose and repair AC Transit district revenue vehicles.
• Read, interpret and apply technical data and instructions.
• Experience evaluating, maintaining and repairing Cummins, Detroit Diesel, Allison and Voith Transmissions.