Jun 2022 – Nov 2025 · 3 yrs 5 mos · Remote

• Enterprise Function Building: Designed and launched ClickUp’s first centralized localization program, establishing standards, workflows, and governance across multiple departments and markets.
• Strategic Roadmap: Defined a long-term dynamic localization strategy, securing executive alignment
• Scalable Infrastructure: Introduced a new TMS and automated workflows across multiple content types and languages, ensuring speed, efficiency, and repeatable quality at scale.
• AI & Innovation: Integrated AI-powered processes into translation and review pipelines, reducing global localization costs and post-editing time by 35%.
• Quality & Governance: Built a formal QA framework that raised all supported languages to 96%+ quality thresholds, enabling consistent excellence across touchpoints.
• Team Leadership: Recruited, structured, and mentored an in-house team of localization specialists, while aligning cross-functional partners to a shared vision of localization.
• Internationalization Enablement: Scaled internationalization knowledge across the company by coaching 100+ engineers on best practices, accelerating product readiness for global launches.

Jul 2018 – Jun 2022 · 3 yrs 11 mos

• Led large-scale localization and creative language programs for enterprise clients across 30+ languages, ensuring cultural relevance, operational efficiency, and measurable business impact. Oversaw end-to-end strategy, vendor ecosystem, and technology stack to deliver at scale.
• Directed localization programs for client portfolios exceeding $5M annually, ensuring alignment with KPIs while driving adoption in international markets.
• Built and managed a global network of 300+ language and copywriting experts, supported by streamlined processes and scalable vendor frameworks.
• Implemented TMS/CAT tools and automation to optimize workflows, reducing costs by 7% while improving speed and quality.
• Designed client account strategies that expanded service offerings across copywriting, localization, and product adaptation, increasing annual revenues by 40%

Oct 2016 – Jun 2018 · 1 yr 8 mos

• Enterprise Program Launch: Designed and led the onboarding, launch, and long-term management of a large-scale transcreation program, including vendor selection, QA frameworks, and stakeholder alignment.
• Team Leadership: Recruited, coached, and enabled a team of 7 project managers and 50+ language experts, while building and overseeing a network of 500+ creative linguists and marketing localization specialists.
• Strategic Client Growth: Developed and executed account strategies for high-value clients (> $7M annually) in content marketing, SEO localization, and transcreation, achieving up to 10% cost savings while expanding scope.
• Innovation & Tooling: Built customized QA and vendor tracking systems that streamlined production, reduced errors, and increased operational visibility for both internal teams and clients.
• Business Development Support: Partnered with senior leadership to identify and capture new opportunities, leading end-to-end onboarding of new accounts from RFP through program launch.

Feb 2016 – Sep 2016 · 7 mos

Aug 2014 – Jan 2016 · 1 yr 5 mos · Warszawa, woj. mazowieckie, Polska

Jan 2013 – Aug 2014 · 1 yr 7 mos · Warszawa