J

Jordan Simpson

Operations Associate

Phoenix, Arizona, United States8 yrs 7 mos experience

Key Highlights

  • Expert in aligning technology solutions with customer needs.
  • Proven track record in exceeding sales expectations.
  • Strong background in e-commerce and customer experience.
Stackforce AI infers this person is a SaaS and E-Commerce expert with a strong focus on customer experience and sales development.

Contact

Skills

Core Skills

Business OwnershipE-commerceCustomer ExperienceCustomer ServiceSolution SellingSales ManagementProject ManagementSales DevelopmentCustomer ValueBusiness Development

Other Skills

Legal AdministrationWomen Owned BusinessSmall BusinessCustomer SatisfactionCustomer SupportCustomer EngagementBusiness StrategyE-Commerce ConsultingTrusted Business PartnerMid-MarketHuntingAnalytical SkillsSales ProcessesB2CBusiness-to-Business (B2B)

About

Over the past decade, my career has centered around developing deep expertise in a wide range of technologies—primarily within, but not limited to, the retail sector. I’ve had the opportunity to work with diverse technology solutions including ERP systems, marketing automation, e-commerce platforms, customer experience (CX) value management, security, and hardware. This broad exposure has shaped a unique and impactful skill set. Collaborating with some of the world’s leading technology companies and industry pioneers has allowed me to absorb a variety of sales methodologies and build a diverse approach to outreach. I lead with empathy and prioritize value—ensuring that the technology solutions I recommend truly align with customer needs, which has directly contributed to pipeline success. I’ve found that understanding an organization’s challenges and thoughtfully aligning solutions makes you a valuable partner. By tailoring my approach to each company and decision-maker, I consistently exceed expectations. At the heart of it all is a simple principle: focus on meaningful conversations, set aside your own agenda, and center the dialogue on the customer’s needs.

Experience

8 yrs 7 mos
Total Experience
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Average Tenure
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Current Experience

Hertz

Customer Experience Associate

Apr 2026Present · 2 mos · On-site

Boost mobile

2 roles

Customer Service Representative

Oct 2024Apr 2026 · 1 yr 6 mos · Hybrid

Customer ServiceCustomer ValueCustomer SatisfactionCustomer ExperienceCustomer SupportCustomer Engagement

Activations Specialist

Oct 2024May 2025 · 7 mos · Hybrid

  • Provided CX Device Activation support to new and existing CX.
  • Quickly identified CX call in to either provide exceptional support or department to support.
  • Followed guidelines to ensure correct result was provided in a timely manner.
  • Provided CX with an amazing experience to ensure brand integrity was maintained for each CX interaction.
Customer EngagementCustomer ExperienceCustomer SatisfactionCustomer ServiceCustomer SupportCustomer Value+1

Allure commerce

2 roles

Business Development Manager

Feb 2024May 2024 · 3 mos · New York, New York, United States · Remote

  • At Allure Commerce Agency, we help businesses in the B2B, B2C, D2C space to optimize their online presence and position them to drive conversion within their online presence and maximize their ROI. Our team of experts will work with you to create a tailored landscape and design the perfect shopping experience for your customers. We leverage the latest technologies and strategies to ensure that your customers have an optimized journey, driving conversions and helping you reach your goals.
E-CommerceSales ManagementBusiness StrategyE-Commerce ConsultingTrusted Business Partner

Business Development Manager

Feb 2022May 2023 · 1 yr 3 mos · Remote · Remote

  • Allure Commerce has partnered with the best of the best E-Commerce Solutions providers, our customers leverage a purpose built E-Commerce experience tailored to their needs. Who wants to fit in, when they were made to stand apart. Our fully equipped team does all the heavy lifting so you can focus your time on your business. We are trusted & recommended by our partners for the support we provide our customers. Its about whats best for the needs of the customer, providing them a tailored E-Commerce solution and service to fitting their needs.
  • Allure Commerce is a software E-Commerce products and services company offering innovative and value-driven solutions to the E-Commerce industry. The company provides on-demand solutions in the area of software development, deployment, maintenance, mobile enablement and consulting services to e-commerce vertical. Customers include Fortune 500 companies and leading brands as well as small and medium businesses. The company is headquartered in NY, with locations in India, & France providing global services.
Mid-MarketHuntingAnalytical SkillsProject ManagementSales ProcessesCustomer Value+27

Decisionlink

Sales Development Representative

Mar 2021Aug 2021 · 5 mos · United States

  • Decision link empowers organization's Executives, Marketers, Sales, Value Engineers and Customer Success to articulate and differentiate your brand. When leveraging #Valuecloud your customer journey is enhanced. Harvesting value in your customers journey allows for your organization to capture key value indicators from engaging all the way to expanding upsell and cross sell. You will be able to create assets from our Smart Web Calculator, Value Hypothesis builder, Business case development, Value governance, Value realization as well as Case study builders. Articulating to your customers the value you bring, differentiating ourselves from the competition by leading with accountability. Leading with the future has helped our customers to builder stronger more beneficial relationships, when you leverage value you create customers for life. Take the guesswork out of your customer journey.
  • Attract, Engage, Justify, Win, Implement and Achieve, Prove, Renew & Expand!!! Are you ready?
HuntingAnalytical SkillsProject ManagementSales ProcessesCustomer ValueB2C+14

Magento, an adobe company

Field Business Development Representative

Apr 2020Mar 2021 · 11 mos

  • I LOVE my job here at Adobe's Magento! I get to talk to leaders who focus on innovative ways to provide customers with the best experience. I help identify gaps to truly assist an organization with success. Magento is not a one size fits all platform if you are creative, if you like to stand out, if your brand is bold we can help! And thats where come in lets connect today!
HuntingAnalytical SkillsSales ProcessesCustomer ValueB2CCold Calling+12

Marketo, an adobe company

Business Development Representative

Jul 2019Apr 2020 · 9 mos · Greater Phoenix Area

  • One Platform. Every Engagement. Any Channel.
  • Marketo, an Adobe company, offers the leading Engagement Platform that empowers marketers to build brand value, grow revenue, and prove impact. Consistently recognized as the industry’s innovation pioneer. Marketo is the trusted platform for thousands of CMO's thanks to its scalability, reliability, and openness.
  • Being apart of Marketo allows me to focus on my passion, which is helping companies! With growing, retain, and forging long lasting relationships with our clients. I am able to provide value where many companies need assistance to grow themselves. I am passionate about helping and am looking forward to many success stories.
HuntingAnalytical SkillsCustomer ValueB2CCold CallingNew Business Development+10

Mindtree

Business Development Manager

Aug 2018Jul 2019 · 11 mos · Greater Phoenix Area

  • Mindtree is a global end to end broad based IT service provider specializing in: business automation, master data management services including technology consulting, implementation and full managed IT services. Mindtree delivers digital transformation and technology services from ideation to execution and enabling over 2000 global clients to achieve competitive advantage.
  • Providing our clients with best in class service is what drives me as a Sales Development Representative. My passion is nurturing relationships with our clients, engaging future clients and solving problems for organizations so they run more effective and efficient. At Mindtree we encourage innovation. As we say, “Welcome to Possible!” What that means to me is nothing will stand in our client’s way.
  • Throughout my career the ability to adapt, in an ever-changing environment, enthusiasm for and an unrivaled drive to achieve customer results is what contributes to my success. Blending my sales experience and Mindtree’s vision and quality services makes us a dream team for anyone considering making a change in their current IT environment.
HuntingAnalytical SkillsCustomer ValueB2CCold CallingNew Business Development+7

Fipple.io

Company Owner

Jan 2018Present · 8 yrs 5 mos · United States

Legal AdministrationE-CommerceBusiness OwnershipWomen Owned BusinessSmall Business

Televerde

Sales Development Representative

Apr 2016Jun 2018 · 2 yrs 2 mos

HuntingAnalytical SkillsCustomer ValueB2CCold CallingNew Business Development+7

M. b. best medical group

Referral Coordinator

Jan 2011Jul 2011 · 6 mos · United States

  • Managed patient referrals, verified Insurance and Scheduled appointments.
HuntingAnalytical SkillsSales ProcessesCustomer ValueB2CBusiness Strategy+10

Education

Brookline College-Tempe

Medical Insurance Specialist/Medical Biller

Jan 2009Jan 2010

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