Nichole Heathcote

Business Development Manager

Phoenix, Arizona, United States20 yrs 2 mos experience

Key Highlights

Expert in developing strategic sales training programs.
Proven track record of generating qualified sales leads.
Strong communicator with a focus on client relationships.

Stackforce AI infers this person is a Sales Development Expert in the SaaS industry.

Contact

Skills

Core Skills

SalesTrainingBusiness DevelopmentCustomer Relationship ManagementLead Generation

Other Skills

Demand GenerationSales MeetingsCold CallingTraining ProgramsClient Relationship ManagementSourcing New BusinessOral CommunicationZoomInfo SalesOSOnline Lead GenerationCommunicationInbound Lead GenerationMicrosoft OfficeLeadershipMarketingAccount Management

About

My passion is finding technology solutions for organizations to facilitate growth and success. I am driven and focused to achieve quality and excellence in the eyes of our clients. I partner with organizations to develop strategic direction and technology innovation. I am an effective communicator committed to building strong client relationships. My goal is to further the success of our customers and help companies run simple.

Experience

20 yrs 2 mos

Total Experience

Average Tenure

Current Experience

Demandzen

3 roles

Business Development Manager

Jan 2026 – Present · 5 mos · Phoenix, Arizona, United States · Remote

Sales Trainer

Oct 2024 – Jan 2026 · 1 yr 3 mos · Phoenix, Arizona, United States · Remote

At DemandZEN, I train BDRs to turn cold calls into real convos and pipelines into revenue. I build training programs that blend strategy, scripts, and a healthy dose of hype—because sales should feel good and perform at a great level. From onboarding fresh talent to sharpening seasoned pros, I help our team prospect smarter, book better meetings, and rep the DemandZEN name with confidence.
If it involves sales development, I’m probably coaching it, testing it, or celebrating a win. Let’s make it fun, make it scalable, and make it close.

Demand GenerationSales MeetingsCold CallingTraining ProgramsClient Relationship ManagementSales+1

Master Business Development Representative / Mentor

Aug 2020 – Jan 2026 · 5 yrs 5 mos · Phoenix, Arizona, United States · Remote

During my tenure, I set ~1000+ qualified SQLs, while maintaining a 75% held rate. My role also encompassed leadership responsibilities, including the strategic diagnosis and enhancement of campaign performance. I provided mentorship and guidance to junior colleagues fostering their professional growth and contributing to team success. I secured partnerships with industry-leading clients by identifying new business opportunities. I optimized lead generation efforts and improved conversion rates through collaboration with sales and marketing teams.

Demand GenerationSales MeetingsBusiness DevelopmentSales

Sap

SAP Inside Sales

Apr 2016 – Nov 2019 · 3 yrs 7 mos

Successfully complete discovery calls with customers to determine solution alignment and offer it to customers in an organized and comprehensive format that describes the solution, how it aligns to the clients' needs and growth objectives, and includes pricing, ROI, and value benefit proposition.
Ensure timely and quality business conversations with customers within prescribed time frame – number of attempts within a certain number of days to drive interested prospects to a purchase decision.
Conduct presentations, demos, trials, etc. (usually in PowerPoint) creating clear, concise synopsis to share key information and assist prospects in acquiring sufficient information to make a purchase decision.
Continuously develop improved relations with clients and internal departments through frequent discussion and feedback.
Exhibit proficiency in the use of CRM in managing leads and opportunities.
Perform related follow-up during and after the purchase to ensure customer satisfaction

Sales MeetingsSourcing New BusinessSalesCustomer Relationship Management

Televerde

Marketing Services Representative/Inside Sales Representative

Dec 2013 – Mar 2016 · 2 yrs 3 mos

Doing complex lead generation using relationship building skills with clients. I am able to tailor conversations with potential clients around the unique needs and challenges of their organizations and departments. This has allowed me to uncover opportunities that have greater propensity to convert to sales.

Demand GenerationOral CommunicationSalesLead Generation