May 2026 – Present · 1 mo

• Head of Post-Authorization payment transactions processing; Near Real-Time processing, Transaction Catch-Up processing, and transaction‑journaling layer
• Lead globally distributed engineering teams across multiple regions, with end-to-end ownership of critical transaction processing technology assets, and payment transactions data flows from decisioning through downstream consumers.
• Driving the modernisation of transaction journaling and event distribution layers into scalable, decoupled , event-driven platforms, improving system resilience, throughput, and real-time data availability. Focused on strengthening data integrity, observability, and fault tolerance across high-volume, low-latency payment processing systems.

Dec 2022 – May 2026 · 3 yrs 5 mos

• Head of WW Consumer Authentication Decisioning organisation for cards non-present (CNP) payment transactions.
• Lead software development engineering, DevOps. and QA teams, using AI at scale to detect and prevent fraud in real time, providing solutions that verify cardholder identity during online transactions, reducing fraud, enhancing payment security, and supporting e-commerce, digital banking, and card-based payment systems globally.
• Deriving the payment modernization transformations to combat frauds and support the increased financial inclusion, innovation, and economic growth while maintaining safety, stability, and resilience.
• Building decision intelligence for Mastercard product suite leveraging AI , big data, data caching, and API integration to reshape global decision in real time
• Leading the global rollout and optimization of 3D Secure 2.x authentication, driving higher adoption across issuers and merchants.
• Delivering mobile-first and in-app authentication solutions, optimized for modern app and wallet-based payment journeys.
• Driving frictionless, risk-based authentication experiences, balancing strong security with improved customer conversion.
• Advancing biometric and multi-factor authentication capabilities, strengthening identity assurance across payment flows.
• Enabling integration with digital wallets and payment gateways, supporting seamless omnichannel payments.
• Building and scaling AI-powered fraud detection and decisioning capabilities to proactively prevent payment fraud.
• Partnering with banks and fintech platforms to modernize authentication and accelerate adoption at scale.
• Expanding the use of tokenization and advanced encryption to secure sensitive payment data end-to-end.
• Supporting high-growth e-commerce and online retail ecosystems with scalable, high-availability authentication platforms.
• Ensuring regulatory-compliant authentication solutions, including PSD2 and evolving global payment regulations.

Dec 2024 – Present · 1 yr 6 mos · Ireland

• Guide postgraduate students at Maynooth University as an industry research supervisor, offering mentorship and expertise on advanced business analytics projects. Merging academic principles with practical industry applications to empower future data-driven leaders.
• Guest lecturer , delivering guest lectures, sharing industry expertise to bridge the gap between academic learning and professional practice.

Feb 2020 – Dec 2022 · 2 yrs 10 mos · Ireland

• Lead the strategic Stores Reliability Engineering (SRE) programs to have Amazon Tier-1 services always ready for peaks and High Velocity Events (HVE)

Jan 2017 – Jan 2020 · 3 yrs · Al-Riyadh Governorate, Saudi Arabia

• Senior Program Manager; managing a set of data management and core systems modernization projects as part of a large IT Digital Transformation Program;
•  > Master Data Management (MDM) project
•  > Reference Data Management (RDM) project
•  > Product Catalogue and Pricing Engine (PCPE) project
•  > Contact Center Digitization
• Reports to Head of Applications Development
• Representing the bank with key roles of:
• Manage RFI, and RFP process for selected technologies, services, and implementation vendors to
• entire projects
• Oversee the solution architecure, design, and implementation for the entire projects
• Work with Al Rajhi Bank Business Relationship Managers (BRMs), Business Users, and Systems Owners to provide roadmap for future expansion and integration of entire projects solutions and its integration with the bank systems and channels
• Actively engaged as primary contact person supporting day-to-day activities and communication with Al Rajhi Bank technical and business teams, and implementation vendors
• Act as AL Rajhi Bank representative, and facilitator for requirements gathering, and projects deliverables approval and sign-off process
• Manage projects scope, schedule, risks, issues, decesions, and dependencies to meet projects objectives on shedule and within budget
• Present projects progress update reports to ITPMO, and Al Rajhi Bank senior management
• Develop projects plans, resources requirements, resources engagement and staffing advisory decesions for the entire projects

Jan 2015 – Dec 2016 · 1 yr 11 mos

• Outsourced as Senior Program Manager for SABB Data Management Programme that operates outside the formal control and management of the HSBC group; includes:
•  Providing SABB Data Management Road map and leading the implementation for SABB Data Strategy, Data Definition and Dictionary, Data Ownership, Data Management Policy, Data Quality Management, and Data Governance
•  Leading implementation of Tera Data Enterprise Data warehouse
•  Leading implementation of Bussiness Intelligence and Data Mining
•  Leading implementation of Tera Data Analytical CRM Campaign Management Solution
• Manages program scope, schedule, quality, budget and resourcing
• Member and executive of program Steering Committee
• First point of contact to business users guarantees business benefits realization and relationship with IT and different program stakeholders
• Effectively collaborate across business and technical teams including in-country, HSBC regional and global IT teams as well as vendor technical teams to deliver the DMP objectives.
• Establish and gain traction in knowledge transfer and the up-skilling of local technical and to some degree business teams
• Provide technical knowledge and consultancy for data management principles and approaches helping SABB to identify and deliver a data approach which is appropriate to the SABB context
• Reports to the Head of Enterprise Transformation Office

Nov 2013 – Dec 2015 · 2 yrs 1 mo

• Review and Score Abstracts, Papers, and Presentations for PMI EMEA and North America Global Congress

Jun 2009 – Oct 2010 · 1 yr 4 mos

• A Project Manager and Technical Lead for the Single Customer View (SCV) system in Saudi
• American Bank
• Customer & product information popuation using Informatica power center tools
• Online customer inquiries APIs, integrated with Web Logic
• Business Intelligence Data Mart using Business Objects

Dec 2008 – Oct 2009 · 10 mos

• A project manager and Solution Architect for the internet customer acquisition system (ICAS)
• Web based application using JSF framework, Online integtation using IBM MQ Series

Mar 2008 – Jun 2009 · 1 yr 3 mos

• A project team leader, and project manager for all the project workstreams
• Leading a team of developing and implementing in house CDI solution, The team is working in
• the following workstreams:
• o Party Data Model
• o Online Integration
• AddParty
• UpdateParty
• SearchParty
• GetPartyDetails
• Publish to Temenos T24
• o Batch Integration
• o Data Quality & Validation rules
• o Regulatory compliance rules
• o Back end systems changes

Oct 2006 – Mar 2008 · 1 yr 5 mos

• A team leader for the data model & systems chnages work streams
• Making a source system analysis for RiyadBank legacy source systems
• Create the RiyadBank customer data model after identifying attributes from source systems
• and gathering business requirements
• Map the RiyadBank customer data model to the Siebel universal customer master (UCM)
• Construct the RiyadBank siebel universal customer master (UCM)
• Identify and manage changes required in the bank legacy systems and front end channels

Jul 2006 – Aug 2006 · 1 mo

• Schedule business meeting to gather the business requirements for the brokerage
• portfolio services in local and international shares
• Analyze the different brokerage portfolio services and gather the user requirements like
• brokerage portfolio opening, changing portfolio linked account, changing investor data, shares
• transfer, certificates deposit, power of attorney, IVR service subscription, ALAHLITADAWUL
• service subscription, phone or fax agreement, order entry, dividends, staff user profiles and
• segregation of duties

Jan 2006 – Jun 2006 · 5 mos

• Schedule business & technical meeting to gather information required for customer
• core definition phase deleiverables
• Analyze different project work streams like data model, data quality, data access and
• ownership

Sep 2004 – Dec 2005 · 1 yr 3 mos

• Oracle Functional Consultant and Implementor for the following modules in Oracle
• Financial Applications ERP 11i 11.5.9 release:
• o Oracle Purchasing
• o Oracle Inventory
• o Oracle Payables
• Supporting the needed functional consultation for the following
• modules:
• o EAM (Enterprise Asset Management)
• o Project Costing
• o Oracle Property Managment

Jan 2004 – Aug 2004 · 7 mos

• Supporting the Oracle Application Modules in production environment after the
• upgrade from 10.7 to 11i 11.5.9 release, analyze the business cases and direct the users for
• implementing these cases in the new oracle release 11.5.9.
• Implemented Oracle Applications Modules are
• General Ledger, Payables, Receivables, and Fixed Assets

Jan 2002 – Dec 2003 · 1 yr 11 mos

• Developing and implementing an integration between the Purchasing and Inventory
• system for the cars and real estates of the Trade And Finance department and the Credit
• Processing Application system. Using: Java Classes with database connection using JDBC
• ,Java Servlets , JSP and using IBM visual age for java for windows V3.5. as a development tool.
• Developing and implementing an online interface between the Account Payable system and a
• customer accounts sytem called SIB2000. Using: Creating a TCP/IP application program to be
• as an interface between the two systems using Windows Sockets Programming API written in
• C/C++ and IBM Visual age for C++ for windows compiler.
• Developing and implementing an integration between the Purchasing and Inventory system for
• the cars and real estates of the Trade And Finance department and the Accounts Payable
• system.
• o Using: IBM Visual Age SmallTalk V.5.0.,IBM visual age for java for windows V3.5.

May 2000 – Dec 2001 · 1 yr 7 mos

• Implement the Purchasing and Inventory system for the cars and real estates of
• Trade And Finance department.
• Implement the Accounts Payable system
• Supporting the Fixed Assets system
• Working as a system analyst and programmer in developing the Fixed Assets And Accounts
• Payable systems and the main business functionality , forms and Reports.
• Tools Used : Visual Age Smalltalk V.5.0(IBM product) , IBM DB2 universal database for windows
• NT V.6.0 .,Crystal reports as a reporting tool.

May 2000 – Jan 2020 · 19 yrs 8 mos

Jan 1999 – May 2000 · 1 yr 4 mos

• Hotel Management system (front-end & back-end) application developer. The system is deployed and working in many of hotels in Hurghada , Safaga,... in Egypt